Current Postings

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CPIC Operator

DEPARTMENT: Court Services Section
STATUS: Full-time
UNION: CUPE, Local 387
HOURS OF WORK: 35 hours per week*
SALARY: $52,121 to $61,252 (2021 rate) per year plus benefits

A career in the Court Services Section within the New Westminster Police Department (NWPD), will give you the opportunity to provide our community with the policing services it needs.
The NWPD is a mid-sized police department, with over 200 employees. We are committed to having a professional, diverse, inclusive, healthy and supportive workplace that promotes employee equity, wellness and fulfillment. We are a team of hard-working, friendly people who are focused on doing really good work and serving our community.
The purpose-driven work you’ll be part of
As the CPIC Operator, you’ll work as part of a team responsible for CPIC record transactions and entries, ensuring the completeness, currency and validity of CPIC records, as well as perform work related to police criminal record dispositions.
Responsibilities include but are not limited to:  

  • Review police occurrence files, release documents and JUSTIN sentencing documents in order to ensure that the required information is entered on CPIC accurately as well as adhering to policies/procedures.
  • Operate PRIME, CPIC, JUSTIN and related computer programs in your review of data.
  • Apply a variety of resources (i.e.  Criminal Code of Canada; Provincial Statutes; Sentencing Conditions etc.) into your CPIC entries.
  • Maintain files, documents and other materials/resources as required.
  • Liaise with Police Officers and Court Staff to obtain and/or clarify CPIC entry details.
  • Process audit results from CPIC OPS Validation and Purge Reports.
  • Conduct internal audits on files for accuracy and compliance of CPIC Policy.
  • Provide information and assistance to other staff and partnering organizations regarding CPIC Policy and Department policy/procedures and compliance.

What you’ll bring to this role 
You will have experience and success in many of the following areas:

  • You have successfully completed Grade 12.
  • You have considerable related clerical experience; or direct experience and knowledge of these 5 competencies: attention to detail, communication, confidentiality, team work and time management, which may be considered.
  • Experience with PRIME, CPIC, and JUSTIN is considered an asset.
  • You support and promote a diverse, inclusive, healthy and engaging workplace.
  • You are a motivated, compassionate and empathetic person with a genuine desire to help others and help us keep our community safe.
  • You have the ability to effectively manage one’s time and resources to ensure that work is completed efficiently; work with minimal supervision.
  • You can demonstrate exceptional attention to detail, accuracy and confidentiality.
  • You have the ability to memorize applicable system codes and procedures.
  • You have the ability to develop and maintain positive working relationships.
  • You are able to pass and maintain a security clearance.

What we can offer you

  • A career that is challenging and exciting, where your experiences will be different every single day.
  • Competitive salary and municipal pension plan.
  • Learning and development reimbursement as well as support with opportunities for personal growth and career development, including workshops and online learning.
  • Comprehensive extended health and dental benefits, employee and family assistance program, sick leave plan and maternity leave top up to 6 weeks at 95%.
  • Access to onsite fitness facility, free staff parking and transit subsidy.
  • Supportive leaders and co-workers who care about you and your family’s health and wellness.
  • Centrally located in the lower mainland of British Columbia.

Together we will
Work professionally and collaboratively to achieve our goals. We will support you in your role as you work to strengthen community engagement and exemplify our values by serving everyone in our community with integrity, excellence and compassion. If you find meaning in purpose-led work, and want to make a difference in our community, we invite you to apply to this opportunity.
*The successful applicant must be able to work a non-standard work schedule of Monday – Friday with shifts alternating between 0800 – 1630 hours one week and 0930 – 1800 hours the following week. 
Apply by visiting the career portal at

Competition closes on June 18, 2023.

To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest. New Westminster is on the unceded and unsurrendered land of the Halq'eméylem-speaking peoples.  It is acknowledged by the City that colonialism has made invisible their histories and connections to the land. We are learning and building relationships with the people whose lands we are on.
We thank all applicants for their interest and advise that only those selected for an interview will be contacted.
This position is only open to those legally entitled to work in Canada.