Current Postings

Booking Clerk


Competition No.:
2023-BC

Duration:
Auxiliary

Salary:
$26.34 per hour + 12% in lieu of benefits (2021 Rate)

Schedule:

Special Notes:

Miscellaneous:

Last Updated:
5/2/23 10:28 AM

Description
The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!

Our Parks, Recreation and Cultural Services department is looking for customer-oriented individuals who thrive in a fast-paced environment to join the team as a Booking Clerk. This position assists community groups and the public in coordinating bookings for the various recreation facilities across the City of Burnaby, such as Swangard Stadium, sports fields, and multiple parks and outdoor venues. The Booking Clerk receives rental requests, checks availability, issues rental contracts, issues invoices and collects fees, and coordinates with other staff regarding the setup of spaces as needed. There is a high level of public interaction in this role, including providing in person and telephone assistance, maintaining effective working relationships with both the public and internal contacts and managing complaints when they arise. Some record keeping and data entry is involved, such as maintaining and updating facility bookings, recording and deleting cancellations, preparing a variety of records and maintaining files. Performs related work as required.

Qualifications include completion of the 12th School Grade including or supplemented by commercial and typing courses plus sound related experience; or an equivalent combination of training and experience. The ideal candidate for this position will possess the ability to deal courteously with the public, and handle a variety of requests and complaints in accordance with applicable policies and procedures. Clerical office experience, including business writing, record keeping and processing payments. Skill in the operation of computer systems related to the work involved is also required. Experience with CLASS or similar facility booking software is an asset.

All external applicants are required to be fully vaccinated for COVID-19 as a condition of hire. External applicants who are not able to obtain a COVID-19 vaccine for a reason related to a personal characteristic protected by the BC Human Rights Code can request an accommodation at any time during the recruitment process. City of Burnaby employees can refer to our COVID-19 Vaccination Policy for City staff.

Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted

Apply to this position

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