General Operations Clerk (Training Opportunity) - City of Surrey

City of Surrey

General Operations Clerk

(Training Opportunity)
Temporary Full-Time

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.

The Planning and Development Department is seeking energetic, self-motivated team players to join our Building Division in a 12-month opportunity to train as a General Operations Clerk. You will perform varied and complex clerical duties and technical work related to a broad range of matters within the Building, Planning and Engineering departments.

During the training opportunity, you will work at our front counter services to build your knowledge and experience of varied building, planning, and engineering department functions. You will:

  • Learn the necessary procedures and policies and gain familiarity with City by-laws and their applications to such functions.
  • Receive inquiries for the Planning and Development Department; understand and explain departmental operations and procedures.
  • Research and communicate information available in AMANDA, COSMOS, and City Website.
  • Provide customer service excellence over the phone, at the front counter, through emails or permit portal.
  • Review and verify a wide variety of records, statements and office records for accuracy, completeness, and conformance with departmental regulations.
  • Perform related duties as required.


  • Completion of Grade 12 education supplemented by courses in building, planning and/or engineering.
  • Minimum 1-year customer service experience (asset if related to building, planning and/or engineering.
  • OR an equivalent combination of education, training, and experience.
  • Strong customer service and communication skills.
  • Ability to thrive in a fast-paced and busy work environment.
  • Ability to solve problems and use judgment to make sound decisions.

During the training opportunity, you will be expected to:

  • Enrol and work towards successful completion of courses related to building/construction, planning, and/or civil engineering totaling a minimum of nine (9) credits.
  • Successfully meet all performance expectations of the training opportunity in order to continue in the program (your suitability will be assessed quarterly and feedback will be provided).

If you are deemed unsuccessful during the training opportunity, your assignment will be ended.
This Posting Closes on August 12, 2022

Organization: City of Surrey
Location: Surrey, BC
Region: Lower Mainland
Professional Category(s): Engineering, Office Administration
Posted: August 5, 2022, 11:53 am
Expires: August 12, 2022, 4:30 pm

Employment Type: Full Time
Employment Length: Temporary
Education Requirement: Secondary (high) school graduation certificate
Job Experience: 1 year to less than 2 years

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