Director, Community Services - City of Grande Prairie
Director, Community Services
Grande Prairie is located in Northwestern Alberta, in the heart of the Peace Region. It is the largest city North of Edmonton, Alberta's capital city. It is a thriving young city full of continuous growth and opportunity.
The population of Grande Prairie is 69,088 according to the 2018 census, with the greatest population being between the ages of 30 and 34. This population includes representation from more than 80 different cultural and ethnic groups!
Beyond its own population, Grande Prairie acts as a regional hub serving an additional 281,000+ people from across Northern Alberta, Northern British Columbia and the Northwest Territories. It sits as the largest commercial centre north of Edmonton.
Grande Prairie's economy is based on four pillars: oil and gas, forestry, agriculture and retail. This diversity provides great opportunity for workers across a variety of industries.
In the community, there is endless possibility for residents to get involved and connected! For sport and recreation fans, there is a wide variety of parks and trails to explore all across the city, as well as several state-of-the-art recreational facilities such as the Eastlink Centre. A huge arts and culture community is also present in Grande Prairie, with venues such as the Montrose Cultural Centre, the Centre for Creative Arts and the Grande Prairie Live Theatre. And on top of that, the city has a great number of cultural and neighbourhood associations for residents to join!
The Director, Community Services supports the City Manager, is a member of the Corporate Leadership Team and ensures that Council’s long-term vision, mission and goals are achieved.
The Director is responsible for a large, critical portfolio at the City of Grande Prairie providing strategic leadership for several departments within the service area including:
- Community Knowledge Campus
- Sports Development, Wellness and Culture
- Transit Services
- Fleet Services
- Events and Entertainment
The Director provides strategic leadership and direction to ensure that citizen and corporate services are delivered and achieved within designated budgets and aligned with Corporate Strategic Planning. As a member of the leadership team the Director also ensures key performance indicators and reporting processes are established to provide measures of performance outcomes.
The Director is accountable to promote, develop, build, encourage and maintain positive working relationships within the service area, the organization, and the community.
Actively participating in and supporting development of the service area and other corporate teams towards a positive and productive corporate culture is essential to success. The Director will build positive internal working relationships to enhance and receive timely and frequent stakeholder input. The Director is accountable to the City Manager and obtains approval for service area plans, programs, budgets, and human resource matters in accordance with Council direction, administrative policies and legislation.
KEY ROLES & RESPONSIBILITIES
- Ensure the development of strategic initiatives, business and action plans and associated budgets that maximize organizational capacity, enhance, and maintain established service levels and support the Council Strategic Plan and related Master Plans, in accordance with established framework timelines and addressing council and corporate goals.
- Attend Council and Committee meetings to provide information and advice to Council regarding issues and opportunities within the service area. Ensure that reports to Council are professionally prepared, that recommendations conform to federal and provincial legislation and/or Council approved standards and align with the vision of the community and Council’s Strategic Plan.
- Provide leadership, guidance, and recommendation to Council for approval of 4-year business plans, budgets, and work-plans for each department within the service area and in alignment with corporate direction.
- Analyze and synthesize a wide array of information and data to develop appropriate long and shortterm planning and sustainability for the service area.
- Develop and implement strategic plans, policies, and programs to improve and maintain the quality of life for city residents.
- Evaluate, monitor, and develop the performance of Department Heads, acknowledging positive performance and setting expectations and work plans to align performance to meet the stated outcomes desired.
- Attend open houses, public hearings and community meetings. Respond to written and oral inquiries from the public and the business community in a timely manner, demonstrate responsiveness and an intent to find mutually beneficial resolutions.
- Preserve and develop the City’s reputation by using earned credibility and professional judgement to work through highly political situations.
- Coach and mentor department staff emphasizing strategic thinking skills, building effective working relationships and collaborative approaches.
- Promote and develop positive customer service across service areas.
- Be a positive role model by emulating the City’s Code of Conduct and Guiding Beliefs, which govern the actions of all leaders and staff.
QUALIFICATIONS & EDUCATION REQUIREMENTS
- Minimum of 10 years’ experience including 5+ years’ experience as a senior executive in government or other related non-government organization.
- Related undergraduate degree in one of the related disciplines or in Public Administration.
- Local Government Certificate or equivalent is desirable.
- Depth and breadth of knowledge and understanding of municipal corporations.
- Working knowledge of the services and programs within Community Services is preferred.
- Comfort with making strategic decisions coupled with a strategic mindset to enable efficient and effective service delivery.
- Strong knowledge of human resource management techniques and staff alignment and motivation skills.
- Understanding of Federal and Provincial legislation including the Municipal Government Act and others as needed.
- Demonstrated professional leadership in conducting interactions with governance, management, and the public.
- Experience in a municipal or public sector setting considered an asset.
A combination of other education, professional credentials and tangible experience to meet the requirements of the position may also be considered.
KNOWLEDGE, SKILLS & ATTRIBUTES
- Leadership Skills - Leads by example and stands behind personal actions; takes informed risks in pursuit of continual improvement. Able to lead and manage the operations and be effective and responsive in implementing strategies that address business requirements and align to the company’s strategic plan. Inspires enthusiasm, creates positive employee engagement, models standards of professionalism, and ensures that direct reports deliver timely and exceptional results.
- Financial Management - Proven ability to work in a fiscal environment of growth with a significant number of financial transactions. Timely and efficient in all budgeting, financing, and information reporting.
- Politically Astute - Able to build on existing relationships and manage change with an awareness of stakeholder motivations and interests. Able to be discreet.
- Interpersonal Skills - An outgoing individual that works well with people from all disciplines and is sensitive and empathic to diverse needs with a proven ability to integrate teams. An ability to motivate and work positively with students, faculty, community and stakeholders. Encourages inclusivity, with the ability to interact with various groups and people of all backgrounds.
- Coaching and Mentoring Skills - An exceptional leader who expects quality performance and can coach and develop people; identifies and mentors future leaders. Encourages personal and professional growth through challenging assignments and continuous improvement.
- Relationship Building Skills - Establishes and maintains positive, collaborative working relationships with others, both internally and externally, to achieve the goals of the City.
- Communication Skills - Solid, dynamic communicator with the ability to establish relationships. Articulate, uses language skillfully to influence others; communicates appropriately with diverse audiences and stakeholder groups;
- communicates effectively in multiple media; understands and considers others’ motivations and feelings; attentive listener; empathic; receives information openly and fully, taking account of informal and unspoken or unwritten elements of communication.
- Stakeholder Relations - Understands and utilizes the power of developing and maintaining a network of relationships to achieve goals; contributes and shares information and insight for mutual (longer term) gains; uses networks effectively; builds strong partnerships internally and externally.
A highly competitive compensation package will be provided including an attractive base salary and excellent benefits. Further details will be discussed in a personal interview.
Interested parties are requested to submit a one-page cover letter and their personal resume/CV to Ardyce Kouri or Wendy Romanko at Edmonton@leadersinternational.com.
For further information, please call Leaders International at (780) 420-9900.