Manager, Facility Services - City of Richmond

City of Richmond

Manager, Facility Services

Job ID: 2021-0341

The City of Richmond is committed to being the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community.

The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

Reporting to the Director, Facilities and Project Development, the Manager, Facility Services, is responsible for day-to-day building operations and maintenance of all City owned buildings, rental properties and rental houses.

Examples of key responsibilities include, but are not limited to:
  • Lead a diverse technical team supporting the City’s vision to be the most appealing, livable and well managed community in Canada.
  • Develop and approve contracts for on-call contractors, general contractors, project managers, construction managers, sub-trades and consultants for all City building maintenance and new building projects.
  • Develop citywide facility maintenance programs, including painting, HVAC, electrical, elevating systems, fire and life safety as well as overall building cleanliness for all major facilities.
  • Develop and manage operating, maintenance and capital budgets, including review and approval of expenditures and payment for services.
  • Conduct physical plant evaluations, complete plant and equipment replacement analysis, building management programs, program development, and evaluation and costing for all building maintenance.
  • Support Council and Administration for all civic building responsibilities, including creating and delivering reports and presentations, as well as acting as a liaison with internal and external agencies, including provincial, federal, and municipal inspectors, various committees, community associations, Richmond Fire Rescue, RCMP, Councillors, the Mayor, and City administrators.
  • Identify opportunities for external funding by recommending and submitting annual energy management strategy.
  • Ensure project compliance with applicable guidelines, British Columbia building codes, and all related building codes.
  • Oversee the Facilities department, including hire, supervise, and train staff; develops work plans and job performance expectations; evaluates and coaches staff, develops succession programs and initiatives, and addresses labour relations issues and ensuring overall efficiency is provided by Facility services.
Knowledge, Skills & Abilities:
  • Knowledge and expertise in the operations, construction and maintenance of buildings, and specifically, buildings within a municipal operations environment.
  • Experience managing an operational budget including budget development, preparation, monitoring, and reporting.
  • Experience developing and negotiation contracts for building maintenance and new building projects.
  • Ability to satisfy a wide array of customer, environmental, code, and technical requirements and develop creative solutions.
  • Experience conducting plant evaluations and equipment analysis.
  • Experience in program development, evaluation and costing for building maintenance requirements.
  • Strong leadership ability with the skill to manage and motivate a diverse workforce in a unionized environment.
  • Ability to establish/maintain working relationships, as well as work collaboratively with internal and external stakeholders, with demonstrated interpersonal skills including tact and diplomacy.
  • Ability to effectively respond to complex customer complaints and problems, including addressing jurisdictional and politically- driven issues.
  • Ability to demonstrate excellent communication skills in both oral and written forms, including preparing and delivering effective presentations.
  • Ability to write clear, orderly and informative reports to senior management and Council.
  • Demonstrated interpersonal, communication, organizational and time management skills.
  • Ability to manage a diverse workload while working under the pressure of deadlines.
  • Skill in the use of Microsoft Office programs such as Word, Excel, Outlook and PowerPoint.
  • Demonstrated experience in blueprint reading.
  • Ability to successfully pass a Police Information Check.
Qualifications and Experience:
University Degree in Engineering supported by Professional Engineering (P.Eng.) designation, or directly related Technical Certificate or Trade Qualification, supplemented by a minimum of 10 years related experience in construction, new construction, renovations and maintenance, OR an equivalent combination of technical training and experience. Registration as a Professional Engineer with the Association of Professional Engineers and Geoscientists of British Columbia (APEGBC) or, a valid B.C. Trade or Inter-provincial Qualification. Valid British Columbia Class 5 Driver’s License with a clean driver’s abstract.

Working Conditions:
Duties are performed in an office environment with site visits required.
Additional Information:
Employee Group


Position Status
Regular Full-Time

Pay Band

Pay Range/Rate
$116,682 - $145,852



Organization: City of Richmond
Location: Richmond, BC
Region: Lower Mainland
Professional Category(s): Engineering, Facilities Management/Development
Posted: October 13, 2021, 1:02 pm
Expires: October 29, 2021, 4:30 pm

Employment Type: Full Time
Employment Length: Permanent
Education Requirement: Bachelor’s degree
Job Experience: 5 years or more
Rate: $116,682.00 to $145,852.00 Year

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