General Manager, Emergency & Protective Services - City of Ottawa
City of Ottawa
General Manager, Emergency & Protective Services
Ottawa, Canada’s capital, is a cosmopolitan metropolis surpassing 1M residents – the fourth-largest city in Canada. With a vibrant technology sector, high median household income and affordable living costs, Ottawa is a great place to live, work, and play. The City of Ottawa is committed to its 17,000 employees, offering rewarding careers that enhance the community’s quality of life, making Ottawa one of the best places in the world to live. The City offers meaningful career opportunities in many different fields. Employees experience the satisfaction of seeing the results of their work in real-time, as citizens rely on the City’s programs, services, facilities, and infrastructure every day.
Ottawa’s Emergency & Protective Services department is responsible for protecting the health, property, and quality of life in Ottawa through an integrated public safety department which includes the portfolios of: Ottawa Fire Services, Ottawa Paramedic Services, By-law and Regulatory Services, Public Safety Services, Public Policy Development and Business and Technical Support Services. This is a role of critical importance to the city as it continues its coordinated response to the COVID-19 pandemic.
Reporting to the City Manager and a member of the Senior Leadership Team, the General Manager (GM) is accountable for providing visionary leadership and strategic direction to Emergency and Protective Services. Leading and developing a team of over 1,907 staff, the GM ensures business strategies, policies, services and operations align with the vision and priorities of the corporation and Council and reflect sensitivity to customer/client needs. Representing the City to the public, media, and external stakeholders is a key responsibility all while developing harmonious and collaborative relationships.
With your university degree and more than 10 years of progressive emergency management experience, you are well versed in relevant management principles related to risk assessment, incident management system, operations centres, emergency communications, public education, and evacuation concepts and operations. You are a skilled communicator having presented to senior executives, media, and the public and have conducted numerous emergency exercises and drills. Your strengths include project management, facilitation, conflict resolution, and teambuilding. You have excellent strategic and problem-solving skills and inspire the trust and confidence of City staff; elected officials and the residents Ottawa serves. You have significant experience as a results-oriented leader, with the demonstrated ability to effectively lead and respond effectively under demanding and high-stress situations that demand a decisive response and confident leadership. Fluency in both of Canada’s official languages is required.
To explore this opportunity further in confidence, please submit your resume and letter of interest online at https://www.odgersberndtson.com/en/careers/17371 or to email@example.com by October 13, 2021. Applications will be considered immediately.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City encourages applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The City of Ottawa and Odgers Berndtson provide accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.