Operations Manager (Parks)

 Community Services Department
Parks Division

(Permanent full-time)
Posting No. 617(292)
The City of Saskatoon is an Employment Equity employer

CORE FUNCTION:
This position is responsible to provide leadership and strategic direction to a wide range of parks maintenance programs that support the ongoing operations and preservation of City green spaces such as parks, buffers, medians, berms, Cemeteries, and the Civic Conservatory.

DUTIES:

1. Manages the activities of the assigned parks operations and maintenance programs and ensures their alignment with strategic direction, corporate goals, guiding principles, and management commitments.
2. Manages assigned staff; hires, assigns work schedules, assesses staffing needs, identifies and pursues other resources if necessary. Plans and approves staff development. Conducts performance management and, when required, disciplinary action.
3. Assists in the development and management of annual capital and operating budgets for parks maintenance programs and associated maintenance and operating support such as; service level management, contract management and asset management programs.
4. Develops and maintains five- and ten-year projections for associated maintenance program requirements.
5. Manages the equipment replacement requirements process necessary to support parks maintenance service levels with the cooperation, input and review of Park Superintendents and associated support staff.
6. Develops, implements and monitors customer service standards, including service response times, customer service requests and complaint and satisfaction systems.
7. Acts as liaison with other Departments and Divisions within the corporation to coordinate and/or establish programs and objectives related to parks maintenance operations.
8. Prepares written and oral reports in response to enquiries of City council, Committees of Council, senior administration and the public.
9. Reviews current practices, researches industry standards, and facilitates improvements in current procedures and methods to achieve improved financial and program performance.
10. Supports and promotes the health and safety of employees and the general public in accordance with the Saskatchewan Employment Act, Saskatchewan Health Regulations and Standards, Occupational Health & Safety Regulations and the City of Saskatoon’s administrative Occupational Health & Safety policies and departmental procedures. Maintains and monitors programs which affect public health and safety
11. Establishes and monitors the performance targets for parks maintenance programs.
12. Assists in the development of annual business plans.
13. Acts as the Director of Parks, as required.
14. Performs other related duties as assigned.

QUALIFICATIONS:

• Degree in a related discipline.
• Seven to nine years of progressively responsible experience in the field of parks operations, administration, customer service and financial management, including a minimum of five years’ supervising staff.
• Possession of a valid Saskatchewan Class 5 Driver’s Licence. Current driver’s abstract from SGI demonstrating a safe driving record.
• Thorough knowledge of the principles and practices of all aspects of parks operations.
• Knowledge of generally accepted accounting, budgeting and financial procedures.
• Demonstrated ability to plan, direct, co-ordinate, monitor and evaluate the work of assigned staff.
• Demonstrated ability to communicate effectively orally and in writing, including the ability to prepare and present complex technical reports.
• Demonstrated effective interpersonal skills to establish and maintain effective working relationships with civic staff, civic officials, representatives of other agencies and the public.
• Demonstrated leadership skills including strategic planning, budgeting, management reporting, managing change, organizational development and performance management.
• Knowledge of asset management principles.
• Ability to identify, analyse and resolve complex problems with minimal supervision.

SALARY:
$112,032.24 to $131,637.36 per annum (2019 rates)

CLOSING DATE:
Tuesday, January 26, 2021

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