Director, Wastewater Collection and Drainage, Operations and Maintenance

Metro Vancouver


Director, Wastewater Collection and Drainage, Operations and Maintenance

Position Status: Full-Time Regular
Department: Liquid Waste Services
Employee Group: Exempt
Location: 4730 Kingsway, Burnaby

Our Liquid Waste Services Department is seeking a Director, Wastewater Collection and Drainage, Operations and Maintenance who will lead the Wastewater Collection and Drainage function for the department.  Reporting directly to the General Manager of Liquid Waste Services, the Director will oversee an annual divisional budget of approximately $40M carried out by 160 talented and dedicated staff.

You are: Passionate about delivering high quality public service, an experienced operation and maintenance professional who possesses a flair for innovation and exemplary communication skills.

The Director, Wastewater Collection and Drainage, Operations and Maintenance reports to the General Manager, Liquid Waste Services and falls within our Management / Leadership, Level 5A job family.

This role:

  • Leads all aspects of the O&M for the Wastewater Collection and Drainage functions of the LWS department and is responsible for providing strategic direction and managing the sewer collection and drainage systems of the region’s liquid waste and drainage water; and leading the provision of shared maintenance services to the LWS and WS departments. Performs a key role in the delivery of essential utility services to the region and works closely with the General Manager, LWS to develop and implement the department’s short and long-term strategies and plans.
  • Accountable for annual and long range budget preparation, reporting and resource allocations.  Predicts changes in operating and maintenance costs; oversees the preparation of business plans; and establishes, monitors, and reports out on performance indicators. Directs the deployment of a complex mix of cross functional financial resources; monitors and controls spending ensuring the effective and efficient expenditure of allocated funds; and ensures plans and expenditures align with departmental and corporate strategic objectives.
  • Analyzes the performance of O&M for the Wastewater Collection and Drainage functions and identifies opportunities for improvement.  Directs initiatives to improve system and treatment operations. Ensures shared maintenance programs optimize the performance and reliability of equipment and infrastructure; and utilize relevant state-of-the-art maintenance practices and technologies. 
  • Makes recommendations and provides input on matters impacting the work of the function such as safety, asset management and the capital program.  Works collaboratively with other divisions and departments affecting or affected by the function’s activities and contributes to planning and engineering initiatives to ensure facilities meet provincial and federal environmental regulations on an ongoing basis.  Supports the General Manager in responding to regulatory changes and ensures operation and maintenance best practices are integrated in the department’s activities.
  • Aligns work activities with the goals and objectives of the department and organization and contributes to initiatives requesting input in a timely manner. Prioritizes work in consultation with the General Manager and oversees a range of internal and external reporting activities. 
  • Hires, supervises, directs and develops staff monitoring performance in accordance with goals and objectives. Provides general direction to staff with emphasis on the planning, development and implementation of programs and operations.  Ensures adherence to corporate policies and collective agreements.  Leads, coaches and mentors staff recognizing the importance of leadership, supervisory and technical training.  Develops and sustains a flexible and resilient workforce and encourages staff to pursue opportunities that complement their skills and experience.  Works collaboratively to resolve complex technical and interpersonal issues staff encounter while doing their work. 
  • Represents the department on committees and cross functional senior teams and liaises with senior staff and external agencies on a variety of issues and concerns. Recognized as an authority in area of operations and maintenance, provides advice and guidance to the Corporate Planning Committee and may provide advice, recommendations and follow-up to Metro Vancouver board and committees.
  • Performs other related duties as required.


To be successful, you have:

  • 10 years of recent, related progressive experience supplemented by a Bachelor’s of Applied Science degree in engineering and business management training; or an equivalent combination of training and experience.
  • Membership or eligibility for immediate membership as a registered Professional Engineer (P.Eng.) with the Engineers and Geoscientists of British Columbia (EGBC) is preferred, but not required.
  • Expert understanding and knowledge of best practices for managing all aspects of the operations and maintenance for the region’s liquid waste collection and drainage system. and leading the provision of maintenance services for both the LWS and the WS utilities. Extensive knowledge of the regulations impacting the operations of the LWS department including environmental and safety considerations. Expert ability to interpret, apply and advise others on developing and implementing highly complex management and infrastructure plans. 
  • Demonstrated ability to provide strategic direction and lead all aspects of Wastewater Collection and Drainage operations and maintenance. Demonstrated experience in troubleshooting and resolving complex issues.
  • Excellent budgeting and financial management skills. Demonstrated ability to manage and direct the deployment of a complex mix of cross functional financial resources and effectively monitor and control spending ensuring the effective and efficient expenditure of allocated funds.
  • Ability to exercise a high degree of independent judgment to resolve complex technical challenges.  Demonstrated ability to develop and revise strategies to address problems, engage diverse audiences, and promote new initiatives considering the potentially diverse and long term implications of decisions.
  • Superior oral and written communication skills including the ability to effectively convey complex technical concepts and strategies to diverse audiences.  Confidently responds to questions and challenges from a variety of sources and skilled in presenting data in a usable format to facilitate analysis and understanding.
  • Proven ability work cooperatively with others and to build and maintain effective working relationships.  Excellent conflict resolution and negotiation skills; ability to resolve differences while maintaining strong relationships.  Handles politically charged situations and differences of opinion adeptly and smoothly.  Upholds the department’s and organization’s reputation through positive and forthright dealings with internal and external stakeholders.
  • Demonstrates a broad-based view of issues, understands the long term implications of actions and aligns the business strategies of the O&M function with department and corporate strategic objectives. 
  • Demonstrated management and supervisory skills. Ability to direct, supervise, evaluate, coach and mentor staff.  Provides motivating feedback and when necessary, constructive and frank feedback on performance. Considerable knowledge of departmental and corporate policies, procedures, goals and regulations. Demonstrated understanding of labour relations principles for both exempt and bargaining unit staff including the ability to guide managers in having difficult conversations and responding to complex issues. 
  • Proficiency using Microsoft Office programs including Word, Excel and Outlook.
  • Valid BC Class 5 Driver’s License.


Our Vision: 
Metro Vancouver embraces collaboration and innovation in providing sustainable regional services that contribute to a livable and resilient region and a healthy natural environment for current and future generations.

Please follow this link http://www.metrovancouver.org/about/careers/ to our Careers page where you can submit your application by October 9, 2020


Organization: Metro Vancouver
Location: Burnaby, BC
Region: Lower Mainland
Professional Category(s): Engineering, Public Works & Operations, Sewer & Wastewater Services
Posted: September 16, 2020, 11:16 am
Expires: October 9, 2020, 4:30 pm

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