Director of Policy and Strategic Planning
City of Toronto
Director of Policy and Strategic Planning
This senior mandate with the City of Toronto’s Parks, Forestry & Recreation Division is an exceptional opportunity for a strategic manager and leader of change with a track record of delivering results – a relationship builder with a customer service orientation and the ability to promote a culture of accountability, high performance and quality service delivery. If you’re up to the challenge and ready to take the next step in your successful career, we should talk.
A confident decision-maker with a history of innovation and results-oriented leadership, you’ll lead the Division’s Policy and Strategic Planning function through the development and delivery of strategic policy and system planning, business intelligence, data management, business and service planning, quality management, benchmarking and performance management, and research. This broad mandate will see you liaising and working actively with a variety of corporate, internal and external stakeholders.
As Director, Policy and Strategic Planning, you’ll also contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures, processes and tools, service standards and operational plans, to ensure the delivery of quality services that will effectively meet customer service needs and requirements, and achieve divisional mission and goals.
What are your key accountabilities?
The Division will count on you to lead strategic planning initiatives and projects, integrated with corporate and aligned cross-corporate initiatives, including the corporate strategic plan, TOCore, Midtown in Focus, the Official Plan and associated secondary plans, TransformTO, the Poverty Reduction Strategy, the Seniors Strategy, and the Resilience Strategy.
Keeping current with developments in the field, you’ll provide Division-wide leadership for policy development, parks and facilities planning, service planning, and program standards, including the design, development and implementation of innovative programs, assessing environmental initiatives and impacts, identifying emerging issues, and promoting community development and partnerships.
With your proven success operating as a fully accountable program leader and as a member of a management team, you’re well equipped to develop strategies and plans for sectoral services and infrastructure (e.g., parkland acquisition, recreation facilities) at the City-wide level, which establishes priorities for budget and program development. At the same time, you’ll develop business intelligence tools and provide research support on Division services, including analysis of program registrations, customer satisfaction, community and client profiles, and leisure and activity trends and preferences.
Who is our ideal candidate?
An effective team leader with an outcome-oriented approach, you’re adept at managing and motivating a diverse workforce, ensuring effective teamwork, high standards of work quality and organizational performance, while promoting continuous learning and encouraging innovation. You’re also well prepared to resolve complex labour relations issues, develop and administer the annual budget for the Section, and ensure that expenditures are controlled within set budget limitations.
You’re a recognized, innovative leader of change, ready to participate in complex organizational and management change initiatives, and the creation of a workplace that is supportive and conducive to a high level of organizational performance, while capably interpreting applicable legislation and recommending changes in support of divisional functions.
Your strong human relations and communication skills will be front and centre as you deal with all levels of the organization, including the political level, forges productive partnerships with various stakeholders, prepare reports and presentations, and represent the Division at Council, Community Council, Standing Committees and Administrative Tribunals, such as the Ontario Municipal Board.
And, as a leader focused on championing a culture of equity, diversity, and respectful workplaces, you’ll support excellence in public service and promote the best interests of the City of Toronto.
Among the strengths you bring to the role of Director of Policy and Strategic Planning will be the following key qualifications:
- Extensive management experience in policy development, planning, research and implementation.
- Extensive experience in large-scale and cross-corporate strategic planning and major policy initiatives within a government, bureaucratic or political organization.
- Post-secondary education in a discipline pertinent to the job function or equivalent combination of education and experience.
- Ability to operate as a fully accountable program leader and as a member of a management team.
- Highly developed human and employee relation skills, with the ability to communicate, negotiate and develop solid internal and external relationships.
- Thorough technical knowledge and proficiency in a policy and strategic planning portfolio that includes the development and implementation of plans and strategies, business intelligence, research activities, and special projects.
- Effective decision-making skills, with a track record demonstrating innovation and results-oriented leadership, and the ability to motivate, promote and foster teamwork, and establish an environment which influences and inspires excellence.
- Excellent strategic thinking and planning skills, in combination with analytical and conflict resolution skills, and working knowledge of all relevant legislation, municipal programs and services.
- Knowledge of the Occupational Health and Safety Act and Regulations, the Collective Agreements and related Labour Legislation.
- Fiscal accountability, customer service orientation, and ability to establish and operate in an environment that delivers results.
- Demonstrated ability to lead change within a complex organization, manage diverse stakeholder needs and interests, and build effective relationships within a unionized environment.
- Highly developed human relations skills, with the ability to communicate both orally and in writing at all levels of the organization, including the political level and the media, and prepare reports and presentations.
- Demonstrated knowledge of sound accounting and financial principles and practices, including financial management skills.
Salary Range: $149,331.00 - $175,466.20 per year
Work for the City you love
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Director, Policy and Strategic Planning within our Parks, Forestry & Recreation Division.
How to Apply
For more information on this and other opportunities with the City of Toronto, visit us online at https://jobs.toronto.ca/jobsatcity/. To apply online, submit your resume, quoting Job ID 1555, by December 18, 2019.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.