Policy Team Manager
Policy Team Manager
Requisition ID: 12513
The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
The Policy Team Manager manages a team of policy analysts and project teams in the development and implementation of complex policy initiatives and projects across the Department, specifically within the Licensing & Community Standards Division. These policy initiative and projects often represent significant changes across the Department and City, involve the implementation of new policy direction, span multiple business units, and impact the public and external stakeholders. Recommendations may result in changes to service delivery, the assignment or re-assignment of responsibilities between staff or organizational units within the City, and the reduction of or increase to staff complement. The Manager works collaboratively with the Division’s director, policy analysts and managers through the life cycle of policy development, and assumes leadership of initiatives once policy frameworks are approved by council for implementation.
Specific Duties and Responsibilities
- The Policy Team Manager reports directly to the Director, Licensing & Community Standards, and works closely within a cohesive management team which includes other Departmental Managers encompassing Licensing and Community Standards.
- The position will manage the team of policy analysts in the division, providing direction, coaching and support as required in accordance with all policies and requirements defined by Human Resources, and the Collective Agreement, to successfully deliver on policy projects.
- This position will manage all aspects of complex, policy development and implementation projects to ensure project scope and outcomes align with direction and approvals received from council and to ensure that project outcomes are sustainable.
- The Manager will also plan and document the projects through implementation, according to project management methodologies, clearly defining project scope, organization, budget, schedule, risks, and issues.
- This position will ensure collaborations with staff to deliver sustainable operational practices and standards, and will be required to prepare and present reports for Council and senior City staff.
Education and Experience:
- Bachelors’ degree in Business Administration or project-related discipline.
- Formal training in Project Management methodologies preferably consistent with those provided by PMI (Project Management Institute).
- Project Management Professional (PMP) certification preferred but not required.
- A minimum of seven years of experience, including Project Management experience in increasingly complex projects, preferably in a municipal government setting or similar complex public sector institution
- Supervisory experience in managing teams, including unionized staff.
Knowledge, Skills and Abilities
- Knowledge of the City of Vancouver is an asset.
- Demonstrated ability to evaluate policy recommendations, identify implications of proposals and to prioritize and develop policy implementation plans.
- Demonstrated ability to analyze and solve problems and take decisions or make recommendations based upon thorough analysis of facts.
- Demonstrated knowledge of Project Management methodologies, processes, standards and policies.
- Demonstrated ability to apply Project Management methodologies to projects for successful implementation of sustainable project objectives in a timely, cost effective manner.
- Ability to communicate effectively at all levels within the organization and speak effectively in public through formal and informal meetings and presentations.
- Ability to work diplomatically and persuasively, reconciling differing perspectives, developing consensus, and securing cooperation and support from both customers and team members.
- Ability to write effectively, organize and maintain project documentation, prepare status reports, summaries, and council reports.
- Ability to organize, coordinate and manage projects crossing multiple departments, multiple business processes and multiple stakeholder groups.
- Ability to exercise sound judgment in assigning and supervising work of project team members.
- Ability to develop and maintain effective working relationships with technical and professional staff, as well as customer departments.
- Ability to focus on details, while maintaining a balanced high-level view of an assignment.
- Ability to resolve conflicts arising within the project team or in interactions with customers in the most advantageous manner to all parties involved.
- Ability to manage large workloads and multitask effectively.
- Ability to manage change and assist others with adapting to change.
Business Unit/Department: Development Services, Building & Licencing (1250)
Employment Type: Regular Full Time
Position Start Date: April, 2019
Application Close: March 24, 2019
We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.