Property Tax & Utility Representative

City of Surrey

City of Surrey

Property Tax & Utility Representative


As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.
Regular Part-Time

Scope
The Property Tax & Utility Representative 1 is responsible for clerical, cashiering and customer service duties related to the collection of various municipal revenues at various City locations. The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained.

Responsibilities
  • Communicate and interact daily with the public in person; by telephone; or in writing to respond to inquiries or complaints and provide the necessary information based on regulations, policies and procedures while using your public relation skills.
  • Communicate effectively both orally and in writing.
  • Succeed under the pressure of deadlines within a dynamic environment.
  • Have working knowledge of property tax and utility functions, including procedures and policies and have knowledge of relevant Municipal and Provincial legislation, including City of Surrey by-laws.
  • Have the ability to work within a team setting and with computer applications.
  • Perform billing, data entry and collection of Property Tax and Utility bills and various City payments with accuracy and attention to detail;
  • Respond to customer inquiries and provide support in processing of payments using established cash handling procedures

Qualifications
  • Completion of grade 12 supplemented by introductory business & accounting courses.
  • Have a minimum of 2 years recent city experience.
  • Have knowledge of the activities of other departments and previous cashiering experience is required.
  • An equivalent combination of education and experience may be considered.
  • Courses related to customer service and conflict resolution preferred.
  • Have Extensive knowledge of financial systems and computer applications are necessary

Conditions of Employment
  • This position requires completion of a Police Information Check.
  • Successful applicants must provide proof of qualifications.

Apply online at www.surreycareers.ca

Organization: City of Surrey
Location: Surrey, BC
Region: Lower Mainland
Professional Category(s): Property Management
Posted: January 10, 2019, 2:52 pm
Expires: January 31, 2019, 4:30 pm

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