Retail Sales Associate

Richmond Olympic Oval

Retail Sales Associate

Position Type:  Auxiliary Part-Time
Department:  Retail 
Direct Supervisor: Store Manager
Application Closing Date: October 26, 2018
Number of Positions Available: Multiple

The Retail Sales Associate is responsible for supporting the Store Manager in maximising sales, providing a positive and dynamic visitor experience for members and guests while maintaining all aspects of the day to day operations of the store including but not limited to: POS operations, inventory management and visual presentation.

Job Responsibilities:
  • Provide outstanding customer service and a welcoming shopping experience to all guests
  • Effectively resolve customer concerns and issues in a positive and timely manner and refer to Store Manager, or designate as required
  • Meet or exceed personal and store sale targets
  • Stay current with product information and updates while assisting in driving operational activities that generate sales
  • Maintain store merchandising standards and visual expectations (i.e. new product rollouts, visual merchandising, replenishment, store housekeeping and maintenance) 
  • Maintain store operation standards by ensuring accurate and timely processes with the following: opening and closing, inventory management, point of sale transactions, marketing
  • Adhere to all policies and procedures including loss prevention guidelines
  • Perform other duties as required

  • Highly enthusiastic and energetic team player who drives performance towards outstanding results
  • Minimum 1 year retail sales experience with emphasis on customer service and generating sales
  • Outstanding customer service and interpersonal skills with the ability to effectively resolve customer concerns and issues in a positive and timely manner 
  • Excellent organizational and time management skills
  • Proven track record of working independently and in a team environment
  • Strong visual merchandising presentation skills in a retail environment
  • Fluent in English is required. Mandarin/Cantonese is an asset
  • Ability to work a flexible schedule to meet the needs of the business, including: afternoons, evenings, and weekends
  • Ability to exercise initiative and make decisions in accordance with applicable rules, regulations, and policies established by the Richmond Olympic Oval
  • Valid Standard First Aid an asset
  • Successful completion of a Criminal Record Check
Compensation range: $17.39-18.55* depending on expereince (*Rate includes 12% In lieu of benefits)

Perks: Our workplace culture embraces People, Excellence, Leadership, Team and Innovation. 
  • Full Membership to the Oval, which includes access to 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum
  • 12% in lieu of benefits
  • Retail Store Discounts 
  • Free Parking (except for event days)
  • Collaborative team environment
  • Opportunity to work in various auxiliary positions at the Richmond Olympic Oval to grow your knowledge and experience

The Richmond Olympic Oval is an equal opportunity employer and welcomes applications from all groups.  This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity.  We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.

If you are personable, have a great attitude, are passionate about delivering exceptional customer service and have a genuine interest in contributing to the greater good of our company and our community, we want to hear from you!


Organization: Richmond Olympic Oval
Location: Richmond, BC
Region: Lower Mainland
Professional Category(s): Customer Services, Marketing & Sales
Posted: October 10, 2018, 1:49 pm
Expires: October 26, 2018, 4:30 pm

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