Assistant Director, Community Standards & Deputy Chief Licence Inspector

City of Vancouver


Assistant Director, Community Standards & Deputy Chief Licence Inspector

Requisition ID: 11348

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of Canada's Top 100 Employers, BC's Top Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

This position provides high-level leadership, strategy and coordination for the delivery of services impacting multiple stakeholders. This position works as part of a cohesive team of departmental professionals who are charged with the administration, education, compliance and enforcement of a wide range of city by-laws which are critical to the protection of public health and safety, and to the maintenance of an acceptable quality of life for citizens who work in, live in and visit the City. It also includes leading the City’s proactive enforcement efforts, which will establish priorities and steer resources to the most problematic private properties in the city. This position has the authority to make decisions with respect to by-law compliance and enforcement matters, on behalf of the Director, Licensing & Community Standards, who holds statutory authority as the Chief Licence Inspector. In addition, this position holds statutory authority as a Deputy Chief Licence Inspector.

This is a new leadership position within Development, Buildings and Licensing (DBL) and has been created based on the recognized need to strengthen city compliance and enforcement coordination, processes and tools and with a mandate to transform how the City thinks about the role of enforcement in the broader context of livability, health, and community vitality. In addition to building and running a newly organized team, the Assistant Director will be charged with driving these broader enforcement changes in coordination with other City departments, local organizations, and other cities across Canada. This position offers an opportunity to build new systems and service delivery models and to re-shape how the city operates, using data-driven decision-making and leveraging other municipal, Provincial, and partner tools.

The nature of this work is managed by and decided upon by this position in consultation with the Director, it is often political and controversial, leading edge and has significant impact on a wide range of stakeholders including the general public. The position demands broad latitude of independent action within the framework of established policy and practice.

This position leads multi-disciplinary initiatives to further advance the city’s leadership in a number of key areas such as regulatory approaches, customer service, proactive enforcement, animal services, and property use. . The Associate Director leads the Department’s proactive enforcement efforts, including multi-disciplinary teams focused on tactical improvements to the most at-risk private buildings and properties, and the Short Term Rentals program. We are looking to expand traditional complaint-based inspections to incorporate data, risk, and broader outcomes-based thinking to processes, systems, and governance. This role will help develop protocols and strategies to resolve conflicts and competing interests related to service delivery, compliance and enforcement issues, and the development, implementation and sustainment of policies and regulations.

The successful candidate is a progressive, strategic and innovative leader with a strong combination of operational management, staff and budget management with experience specifically in regulatory and policy approaches to property use, community standards and public safety issues. The ideal candidate has strong experience leading an organization towards a culture of engagement and performance using industry best practices, key performance indicators and continuous process improvement. This includes the ability to problem solve and engage in facilitation, negotiation and conflict resolution with the general public, professionals, and city staff.

As the ideal candidate you have a degree in business administration, planning, engineering or related discipline and a Masters Degree is preferred. You will bring ten years of progressively responsible experience with discretionary decision making experience, ideally related to the administration of by-laws, inspections, compliance and enforcement. Your experience in regulatory and policy approaches to property use, community standards and public safety issues combined with extensive experience leading, coaching, mentoring and managing a large multi-disciplinary and diverse work group will help you be successful in this role. Your ability to develop policies, interpreting and applying regulatory approaches of various municipal by-laws in a responsible and innovative manner will help you be successful in this role.

You will bring a combination of strategic leadership, business acumen, and have a proven ability to effectively manage a wide range of high-profile projects with tight budgets, schedules and deadlines. In addition you are able to prepare and deliver clear and concise reports on complex technical and policy issues, suitable to a variety of audiences from the general public to major community, business groups and City Council. As an excellent team leader, you are able to maximize the engagement and contributions of the team to meet changing business needs. Your ability to look for opportunities to improve operations and to guide, motivate and manage a team of both union and exempt employees will help you deliver your objectives

Business Unit/Department: Development Services, Building & Licencing (1250)
Employment Type: Regular Full Time
Application Close: Oct. 21, 2018

The City of Vancouver is always interested in adding high performing team members to its staff. If you would like to be considered for this exciting and impactful career opportunity, please apply on our careers site.

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.

Apply here

Organization: City of Vancouver
Location: Vancouver, BC
Region: Lower Mainland
Professional Category(s): Permits & Licences, Community Development
Posted: October 3, 2018, 2:58 pm
Expires: October 21, 2018, 11:59 pm

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