Manager, Building Maintenance

City of Vancouver

Manager, Building Maintenance

Requisition ID: 4863 

The City of Vancouver is striving to become the greenest city in the world by 2020 and we are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
This is a technical, leadership position that will develop, administer, manage and monitor the Building Maintenance Trades Shops for Real Estate and Facilities Management. This position is responsible for leading a team of trades and semi-skilled workers in the maintenance, renovation, and of buildings and building systems. This position will be responsible for tracking the budget and the day to day coordination of work between the shops to ensure consistency and flexibility to meet emerging needs. This position assists the Associate Director of Maintenance and Operations in developing strategic goals and objectives and is responsible for the health and welfare of the staff in the Building Maintenance Shops. They are involved in the development and implementation of long and short term maintenance planning. This position will work with the other divisions to set maintenance levels and develop metrics to report on building maintenance. This position will also manage any HR related issues and directly manage unionized and exempt staff. The incumbent of this position will also provide support and backfill to the Associate Director, Maintenance and Operations.
Key Contacts and Reporting Relationships
This position will report to the Associate Director, Maintenance and Operations but has frequent interaction with staff, middle and senior management in all City Departments and Park Board.  This position will also have direct contact with outside agencies such as BC Housing, Community Centre Associations, contractors, suppliers, and regulatory agencies such as the BC Safety Authority and the Inspections Branch.
Specific Duties/Responsibilities
This position is responsible for the day to day coordination of work for the Centralized, Building Maintenance Shops:
  • Oversees the coordination of maintenance work performed across various trades and will coordinate service issues with the Parks Operations shops
  • Ensures staff compliance with Occupational Health and Safety Regulations, Safety Policy and safe work practices
  • Coordinates of building maintenance support to the Portfolio Operations Groups
  • Implements detailed plans and ensures compliance with City directives, policies, and procedures
  • Assesses current practices and make recommendations to improve operational efficiencies
  • Recommends to the Associate Director, Maintenance and Operations, the overall scheduling of projects and maintenance operations for this division
  • Provides direction and guidance to each of the mobile Trade Shops
  • Coordinates and communicate the building maintenance activities with the Trades Shop Superintendents
  • Participates in the review, consultation and formulation of Facilities Maintenance policies and procedures
  • Investigates, evaluates and provides recommendations regarding requests for maintenance and non-maintenance services
  • Technical review of plans for new or renovated facilities
  • Provide technical assistance to Facilities Planning and Development
  • Coordination of building systems commissioning process for major construction, renovation or redevelopment projects
  • Conducts site visits and inspection of new or renovated buildings and assets to identify deficiencies and develops strategies to mitigate risk and optimize building performance.
  • Manage and deliver the maintenance to all facilities as defined in service level agreements where available
  • Ensure that work performed, is done in accordance with the codes and regulations as well as best practice for each trade
  • Manage the maintenance budget and report on key performance metrics for Building Maintenance  Shops
  • Manage contractor/vendor transactions as per the City’s procurement policy
  • Manage customer relations with other City departments.
  • Establishes and maintains effective communication and coordination with other divisions, project teams, and departments, consultants and contractors, and also with the different levels of government, outside agencies, not-for-profit organizations, associations and the general public 
  • Is subject to recall after hours in the event of emergencies, disasters or other special needs as directed by the Associate Director, Maintenance and Operations
  • Coordinates and leads emergency response/restoration activities undertaken by the Building Maintenance Shops
  • Assumes the duties and responsibilities of the Associate Director, Maintenance and Operations during his/her absence
This position also performs the following Personnel Administration and general roles for the Mobile Trades shops:
  • Hiring and selection
  • Termination
  • Discipline
  • Performance Management
  • Attendance Management
  • Safety
  • Training and education
  • Other duties/responsibilities as assigned
Education and Experience:
  • Completion of Grade 12
  • Completion of a Trade Apprenticeship and Qualification in British Columbia or Building Systems Technician or Trade Qualification and a minimum of five years’ experience in building maintenance or building operations, or acceptable combination of education and experience
  • Completion of various courses/certification related to the duties noted above
  • Experience providing facilities management or maintenance services
  • Experience supervising a skilled trades labour force
  • Experience developing and managing service contracts
  • Experience developing policies, process flows, and metrics,
  • Experience developing and implementing staff education and training
  • Experience managing client expectations and service delivery models
  • A suitable combination of the above
 Knowledge, Skills and Abilities:
  • Knowledge of formal preventative maintenance procedures on HVAC, plumbing, electrical, carpentry and other building systems
  • Comprehensive knowledge of safe work practices pertaining to building and building systems
  • Ability to read and interpret blueprints to facilitate in recommendations and troubleshooting and diagnosing problems
  • Effective conflict resolution skills
  • Ability to prioritize work load and to estimate and keep thorough records of time spent and materials used on work orders
  • Strong interpersonal and writing skills
  • Working knowledge of Microsoft Office and SAP applications
  • Experience and aptitude towards working in a team-based, continuous improvement environment
  • Knowledge of collective agreements and experience managing unionized employees
  • Ability to work alone with little direct supervision
Required Licenses, Certificates, and Registration
  • A valid B.C. driver’s license is required. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities. Transportation arrangements must meet the operational requirements of the department.
  • Building Systems Technician or BC Trade Qualification
  • An Enhanced Reliability Check Security Clearance is required for this position

Business Unit/Department: Real Estate & Facilities Mgmt (1100) 
Affiliation: Exempt 
Employment Type: Regular Full Time 
Application Close:  August 26, 2018

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion

Apply here

Organization: City of Vancouver
Location: Vancouver, BC
Region: Lower Mainland
Professional Category(s): Facilities Maintenance
Posted: July 23, 2018, 10:09 am
Expires: August 26, 2018, 11:45 pm

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