Systems Coordinator (IT)

Metro Vancouver

Systems Coordinator (IT)

Full-Time Regular
Location: 4730 Kingsway, Burnaby
Join us as we help shape the place people want to be – Metro Vancouver, one of the world’s most livable regions. The services and solutions we provide are the foundation of our region’s economic, ecological and social health.  This includes the areas of regional growth planning, air quality, water, liquid and solid waste management, regional parks, affordable housing and community engagement to over 2.5 million residents.  We don’t stop, we don’t close and we do what is right, for now and for future generations. 

We invite you to bring your skills, passion, and expertise to help us in our commitment to sustain and enhance our region’s livability. We offer competitive salaries; exceptional benefit packages with valuable pension plan; employee wellness and recognition programs; and many diverse opportunities for professional growth and development.

We deliver the exceptional services and solutions that have helped make this one of the most special, livable communities in the world, and we want you to join us.  Help us shape the future of the Metro Vancouver region, and shape the place people want to be.   

Our Corporate Services Department is seeking a Systems Coordinator who will coordinate the end to end lifecycle of the IT Requests process; participate in technology project implementations; build/improve client and vendor relationships. 

You are: Able to plan, organize, and structure work. Ready to showcase proven analytical and evaluative skills.  An excellent written and oral communicator.  Efficient in working on multiple projects/tasks simultaneously. 

In this role, you will:
  • Participate in the analysis, planning and design of departmental information systems and develop recommendations based on departmental requirements; act as project manager for new systems implementation and direct the work of project staff; schedule, develop and document procedures for implementation and conversion activities; arrange for the development and delivery of training for staff; resolve implementation problems.
  • Provide technical and procedural advice and assistance to users; monitor the use of software and hardware for adherence to standards and whether technology is being used effectively; provide technical staff with information on departmental procedures and information requirements; investigate, document, independently resolve routine system problems and/or contact technical staff as required.
  • Keep abreast of developments in related software and hardware; investigate products and make recommendations regarding use of same; prepare feasibility and cost/benefit reports; maintain effective working relationships with a wide variety of vendors, consultants and agencies related to the work.
  • Perform related work as required.

To be successful, you have:
  • Graduation from an institute of technology with a diploma in computer sciences or related discipline supplemented by technical courses related to department activities plus considerable related experience; or an equivalent combination of training and experience.
  • Thorough knowledge of the practices, procedures, and capabilities of computer hardware and software as related to the work performed.
  • Considerable knowledge of departmental functions, procedures, and policies related to the work performed.
  • Considerable knowledge of problem definition and solution techniques applicable to the work performed.
  • Sound knowledge of methods and principles utilized in training users in the use of software applications.
  • Working knowledge of systems design and analysis.
  • Ability to analyze departmental needs, to plan, recommend and coordinate the development of solutions to users' requirements and/or problems.
  • Ability to act as a project manager in the implementation of new or revised information systems and to direct the work of project staff and consultants.
  • Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
  • Ability to operate computers and peripheral equipment, to investigate and document failures and software problems and correct those of a routine nature, and to liaise with technical staff on the more complex problems.
  • Class 5 B.C. Driver's License.
Our Vision: 
Metro Vancouver seeks to achieve what humanity aspires to on a global basis – the highest quality of life embracing cultural vitality, economic prosperity, social justice and compassion, all nurtured in and by a beautiful and healthy natural environment. 
Please follow this link to our Careers page where you can submit your application by July 24, 2018.

Organization: Metro Vancouver
Location: Burnaby, BC
Region: Lower Mainland
Professional Category(s): Information Technology
Posted: July 10, 2018, 8:59 am
Expires: July 24, 2018, 4:30 pm

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