Waste Compliance Officer

District of North Vancouver

Waste Compliance Officer

(Auxiliary Position)


If you are civic minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District is inspired by nature, and enriched by people. The District offers exciting professional development opportunities and a competitive total compensation package. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to  climate action.

The District of North Vancouver has one auxiliary position available for a Waste Compliance Officer with the Solid Waste Department. This position will be full-time from July to October 31st, with ongoing part time work from November 1st. This position involves public contact and routine manual work carried out in support  of the District’s cart set out program. Work duties include patrolling the District independently by vehicle or on foot to monitor for residential garbage and organics carts set out prior to collection day. The successful incumbent will investigate complaints, respond to resident inquiries, educate on best waste management practices, issue warnings, track repeat offenses, and liaise with municipal staff. Work is performed under general supervision with considerable independent judgement and action exercised within established guidelines.

The successful applicant will have exceptional customer service and dispute resolution skills with the ability to deal with members of the public effectively while providing information and education on cart and wildlife attractant management. Your ability to accurately complete work related documentation is accompanied by your ability to monitor and identify situations of non-compliance and ability to follow-up on repeat violations. Further, you are proficient with MS Office applications, Word and Excel and are able to prepare internal records and detailed reports and perform research.

Requirements for this position include completion of Grade 12 and some related experience, or an equivalent combination of training and experience. A valid BC Class 5 Driver’s License is also required. The successful applicant must be able to walk short and long distances, including uphill, in all weather conditions, and be comfortable working alone in the dark.

The union rate for this position is $28.25 per hour (2019 rate). From July to October 31st hours of work will be 4:00 p.m. to 12:00 a.m., Sunday to Thursday, with a one hour break.

We are looking for an enthusiastic and results-oriented individual who has excellent interpersonal and communication skills. If you have what we’re looking for and enjoy working in a fast paced environment with a group of dedicated employees, we would like to hear from you.

If you are interested in this position, and have a passion to serve people and the community, we would like to hear from you. Please apply on-line with your cover letter, resume and current dated driver’s abstract at https://careers.dnv.org. This position will remain open until filled.

We wish to thank you for your interest in employment with the District of North Vancouver and advise that only shortlisted applicants will be contacted.


Organization: District of North Vancouver
Location: North Vancouver, BC
Region: Lower Mainland
Professional Category(s): Public Works & Operations, Solid Waste & Recycling
Posted: July 9, 2020, 11:15 am
Expires: August 10, 2020, 4:00 pm

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