Telephone Operator - Receptionist

City of Burnaby

Telephone Operator - Receptionist


Competition No.: 2020-TOR
Duration: Auxiliary
Salary: $22.48 per hour + 12% in lieu of benefits (2019 Rates).
Last Updated: 2/7/20 4:14 PM

Description
The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community.  With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team.  People like you!

Do you have an interest in public contact work in a policing environment? The City of Burnaby is looking for Telephone Operator Receptionists to work on an on-call/auxiliary basis. This is public contact work involved in operating and answering a telephone system at the Burnaby RCMP Detachment. Specifically this position takes calls and transfers to the appropriate Department or individual, provides information and direction to the public over the telephone and performs various clerical duties. Performs related work as required.

Qualifications include up to high school graduation including or supplemented by telephone/switchboard operation and typing training plus some related experience or an equivalent combination of training and experience. The successful applicant will have sound knowledge in the operation of a multi-line switchboard system and of the functions, regulations and rules governing Police Department operations and activities, as well as have strong written and verbal communication skills. An incumbent will have the ability to deal effectively with the public, staff and officials in supplying information and assistance related to departmental operations and speak distinctly with a good telephone manner. Ability to perform routine clerical and typing assignments and operate standard office equipment.

Successful applicants must obtain and maintain an RCMP Enhanced Security Clearance.

This posting will remain open until all positions are filled.

Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

Apply to this position

EQUAL OPPORTUNITY EMPLOYER
Visit us at www.burnaby.ca


Organization: City of Burnaby
Location: Burnaby, BC
Region: Lower Mainland
Professional Category(s): Office Administration
Posted: June 23, 2020, 2:11 pm
Expires: July 23, 2020, 4:30 pm

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