Senior Technical Support Specialist, Network

City of Nanaimo

Discover What's Possible - The City of Nanaimo is a rapidly growing community with a population of approximately 98,000. Nestled between the mountains and the ocean, on the east coast of Vancouver Island, we are centrally located, about 1½ hours from Victoria and 2 hours from Vancouver by ferry. With a university and well-developed parks, recreational, cultural and social amenities, Nanaimo is truly an extraordinary place to live.

Permanent Full-Time

Senior Technical Support Specialist, Network

(Competition 20-18)

Position Overview
The City of Nanaimo is seeking a permanent full-time Senior Technical Support Specialist, Network.  Under the direction of the Manager, IT Technical & Client Services, the incumbent implements and supports the City’s mission-critical business applications, technical infrastructure, and physical and logical security. The incumbent researches, installs, or oversees the installation of microcomputer, network, and communication hardware, repairs, upgrades, and maintains computer hardware, documents, tests, and implements computer operating systems, programs, and applications, and assists user staff in the effective use of computer systems and facilities. The incumbent will be responsible for the day-to-day operation and maintenance of the computer network. The incumbent will plan, estimate, and institute changes and improvements of systems management and security policies, and will be required to deploy these technical solutions. The position will require the incumbent to design and develop special projects.

Qualifications
Applicants must have a diploma in Applied Information Technology from an accredited technical institute.  A minimum 5 years’ experience designing, implementing and supporting core IT technical infrastructure (e.g. core networking, backups, remote access, virtualization, SAN, security, email/messaging, directory services) is required.  An equivalent combination of education and experience may be considered.

A valid Class 5 BC Driver’s Licence is required along with a satisfactory Criminal Record Check.

Additional Information
This is a unionized position.  $46.97 per hour - after Probation (Jan 2020 Rate), based on a 35 hour work week.  A comprehensive benefit package is included.

To apply for this opportunity, please submit a resume and cover letter to employment.opportunities@nanaimo.ca referencing the specific competition 20-18 by the application deadline.

For detailed information on this position and for more information on our community, please visit our website at www.nanaimo.ca.

Posting Date
Tuesday, February 4, 2020

Application Deadline
Tuesday, February 25, 2020
4:30 p.m.

Contact Information
Human Resources
City of Nanaimo
2nd Floor, 455 Wallace Street
Nanaimo, BC  V9R 5J6
Phone: (250) 755-4406
Fax: (250) 755-4449

The City of Nanaimo is an inclusive employer and invites applications from all qualified individuals. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are unsuccessful, please accept our appreciation for your interest. This position is restricted to those legally entitled to work in Canada.

To apply for this opportunity, please submit a resume and cover letter to employment.opportunities@nanaimo.ca referencing the specific competition 20-14 by the application deadline.

For detailed information on this position and for more information on our community, please visit our website at www.nanaimo.ca


Organization: City of Nanaimo
Location: Nanaimo, BC
Region: North and Central Vancouver Island / Sunshine Coast
Professional Category(s): Information Technology
Posted: February 4, 2020, 3:54 pm
Expires: February 25, 2020, 4:30 pm

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