Superintendent I (Fleet and Manufacturing Services)

City of Vancouver


Superintendent I (Fleet and Manufacturing Services)

Requisition ID: 15286 

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
The Superintendent I is responsible for optimizing efficiency, managing budgets, presenting metrics, developing process improvements, ensuring that the needs of internal and external customers are met.  Superintendent I’s are accountable for the scope, schedule and budget of project and program work within their respective areas of responsibility. Superintendent I’s creating and provide purpose, direction, coaching and providing leadership for their teams ensuring they adhere to all regulatory obligations, safety procedures and branch policies.
Candidate must be flexible in the hours of work and be able to supervise teams on afternoon shifts. Currently the shift required will be from 3:10pm to 12:35am however this could change due operational reasons in the future.
Specific Duties & Responsibilities
Business Operations
  • Reviews and develops annual plans, work priorities, schedules, and crew allocations to ensure resources and equipment are efficiently and effectively allocated
  • Ensures operational area activities are aligned to branch, Engineering and City strategic objectives
  • Monitors budgets and maintains cost controls
  • Support business and operational decisions through statistical branch data and metrics
  • Develops, maintains and monitors services levels and resourcing plans for area(s) of responsibility
  • Establishes targets for business and quality improvement
  • Drives continuous improvement through an understanding of industry best practices with a focus on increasing efficiency, enhancing worker safety and engagement and improving quality of products and/or services
  • Develops and maintains relationships with internal and external customers and liaises with City departments and partner branches to improve integration and ensure active collaboration

  • Models the behaviour expected of staff in work area; including collaboration, teamwork and respectful workplace behaviors
  • Communicates branch objectives, requirements and rationale with staff
  • Addresses employee and labour relations issues in a timely, fair and consistent manner
  • Supports and adheres to the Attendance Management, Stay-At-Work and Return-To-Work programs
  • Manages the performance development process for direct reports including following the City’s established annual process, documenting and tracking
  • Employs coaching, corrective action and discipline to deal with issues and non-performance; and escalates issues appropriately
  • Participates in the recruitment, selection, onboarding and training for new hires
  • Identifies team development and training gaps and assists in developing and implementing training plans that include a balance of both technical and non-technical skills 

  • Promotes a culture of safety within workgroup
  • Ensures that all work is being performed in a safe manner at all times and adheres to Branch Safe Work Procedures and Organizational Health & Safety regulations
  • Identifies safety concerns and addresses them quickly with appropriate training, guidelines or policies
  • Escalates all safety issues and performs accident investigations
  • Participates in Branch Safety Committee Meetings, Branch Safety Audits and Branch Safety Inspections
  • Works collaboratively with Driver Services to ensure driver training and safety programs are in place
  • Collaborates with Occupational Health and Safety to assist in organizational safety initiatives

  • Leads branch initiatives, projects and/or programs employing standard Engineering project management principles
  • Ensures standard project/program processes are followed, documentation is maintained, and regular status reporting occurs
  • Aligns branch practices with Engineering PMO, Supply Chain, Finance and HR policies, processes and work flows
  • Understands regulatory obligations and ensures compliance

Education and Experience:
  • Completion of Grade 12, supplemented by successful completion of technical, business and administrative courses related to fleet repair and manufacturing operations. Considerable experience in a large, complex, unionized Garage manufacturing facility is required
  • A BCTQ or inter-provincial certificate in the Heavy Equipment field with a continuous career in the trade would be considered an asset
  • 6-8 years of operations leadership experience in a Unionized environment
  • Project management skills and experience considered an asset
  • A current and valid Class 5 BC Driver’s License or higher and a Satisfactory driving record is required

Knowledge, Skills and Abilities:
  • Good working knowledge of WorkSafe BC and relevant Organizational Health & Safety standards
  • Ability to interpret, follow, explain and direct staff in collective agreement language, City policies and procedures
  • Ability to build staff engagement through departmental or corporate initiatives and through coaching, mentoring and training
  • Skilled in conflict and dispute resolution
  • Respectful interpersonal skills including the ability to build inclusivity
  • Sound planning, organizational and project management skills
  • Ability to contribute to the development of budgets and manage and provide advice on cost control
  • Ability to evaluate work methods, processes and procedures, make recommendations for appropriate changes
  • Ability to assist in the development of branch goals and objectives
  • Ability to develop, define and monitor Staff developmental plans
  • Ability to work collaboratively across different parts of the organization
  • Proven ability to communicate effectively and professionally in both verbal or  in writing with staff, management and the public
  • Ability to articulate complex concepts and expectations clearly
  • Demonstrated ability to solve business problems using data and analytical skills
  • Ability to develop, analyze and report on operational area/business area metrics
  • Good working knowledge and experience with MS Office software, particularly with the creation and use of spreadsheets, and the demonstrated ability to learn and use new software
  • Understanding of basic financial accounting principles
  • Previous experience and/or training with SAP and/or similar enterprise software such as Oracle
  • Previous experience and training using Hansen and/or similar resource/inventory management software/business information software

Business Unit/Department: Engineering Services  
Affiliation: Exempt  
Employment Type: Regular Full Time  
Position Start Date: February 2020  
Application Close: January 29, 2020 

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

Apply here

Organization: City of Vancouver

Location: Vancouver, BC
Region: Lower Mainland
Professional Categories: Fleet & Driver Services/Management
Posted: January 15, 2020, 11:40 am
Expires: January 29, 2020, 11:59 pm

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