Utility System Operations Technician

Metro Vancouver

Utility System Operations Technician

Position Status: Full-Time Temporary (This position to last not later than December 31, 2020 with the possibility of an extension for a further 12 months)
Department: Liquid Waste Services
Employee Group: GVRDEU
Location: Still Creek Works Yard

Our Liquid Waste Services Department is seeking a Utility Systems Operations Technician who will manage work flow processes on behalf of the operational teams across our Sewerage & Drainage region. The role is central to how we plan, coordinate, prioritize and complete the essential proactive and reactive work deliverables, ultimately building upon the strong platform of service provided to our municipal partners. This challenging role is ideal for an individual who is driven by the satisfaction of successfully managing a dynamic set of requirements in a department that is looking to make a step change in how it delivers its services.

You are: an accomplished coordinator, planner and scheduler of work, ideally within a municipal setting, able to appropriately prioritize based on the evaluation of needs. You will be adept in monitoring and reporting on work completion metrics, as well as able to agree / negotiate with other stakeholders in order to achieve suitable work completion deadlines and rates. You are at ease with computerized systems as part of the way you work and you can confidently communicate with your clients to provide an exceptional level of internal service to Sewer & Drainage Operations.

This role: (The duties described hereunder are intended to be representative of the position and are not to be considered all inclusive.)
  • Assists the operations supervisory staff in developing video inspection program plans, tenders and contracts, including budgeting, prioritizing and tracking costs. Liaises with video contractors and organizes scheduling between Operations and Contractors. Assesses video information and develops reports listing deficiencies and repair method recommendations.
  • Coordinates the scheduling of all preventive maintenance and planned corrective maintenance work for Utility Systems Operations, plans job sequences, job tasks, attaches detailed job procedures and drawings, initiates purchase requisitions for direct charge items, maintains (through the Purchasing Department) standing purchase orders with local venders, and ensures job packages including materials are ready prior to scheduling work.
  • In consultation with the operations supervisory staff, coordinates Operations staff for work with Maintenance Division staff in conjunction with the Maintenance Planners. Reviews completed Operations work orders to ensure required information has been documented.
  • Under direction, coordinates small construction projects, making recommendations on budgeting and scheduling priorities between Operations and Contractors. Liaises with contractors and tracks project costs.
  • Schedules, organizes and maintains regional programs like pipe crossing inspections, access road rights-of-way and maintenance, odour control records management and odour control asset inventory.
  • Maintains Utility Systems document management programs. Develops various reports for supervisory staff including tracking of safety and technical document changes. Assists supervisory staff in developing procedures such as system operations, lockouts, confined space entry and safe work procedures. Provides document management training to operations staff.
  • Prepares a variety of technical reports, graphs, charts and drawings; ensures field changes to Utility Systems are properly documented and the appropriate Operations & Maintenance drawings are updated accordingly.
  • Assists supervisory staff in developing training schedules and tracking employee’s continuing education units (CEUs).
  • Acts as a liaison between Utility System Operations and municipalities for street paving programs and tracking complaints.
  • Administers the Utility System Security Program, controls security keys and computerized card lock management for Utility Systems. Liaises with security contractors in developing facility security inspection frequencies.
  • Works in compliance with all GVRD safety policies, procedures and WCB regulations.

To be successful, you have:
  • Graduation from an Institute of Technology Diploma program in Civil or Environmental Technology; minimum of one (1) year related experience in municipal water or sewer design and construction OR a Certificate in Technology plus two (2) years related experience; OR a combination of five (5) years of Utility Systems Operations experience and successful completion of technical training (BCIT or equivalent) as specified in the NOTE* below.
  • Sound knowledge of municipal/regional collections and distribution systems including the ability to read engineering drawings, sketches and plans. Good working knowledge of water treatment and wastewater treatment systems.
  • Strong verbal and written communication skills and an ability to deal with public, municipal and internal enquiries. 
  • Ability to perform class room training sessions is an asset.
  • Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
  • Demonstrated ability to work within groups as an effective team member.
  • Demonstrated ability to use computerized maintenance management software, maintenance tracking/ reporting, project scheduling, spreadsheets, database and word processing software effectively.
  • Must have a good working knowledge of managed maintenance methods and practices.
  • Must have strong organizational and time management abilities.
  • Considerable knowledge of GVRD’s safety policies, procedures and WCB regulations relating to municipal/regional utilities.
  • Valid B.C. Driver’s License.

*NOTE: The technical training requirements for applicants who have five years of Utility Systems Operations experience are: Introduction to Public Works Operations – PUBW 1001, Road Works Maintenance 1 – PUBW 1121,
Spreadsheets for Public Works – PUBW 1152, Municipal Plan Reading – PUBW 1141, Construction Quantities 1 – PUBW 1142, Hydraulics Part 1, Fundamentals of Fluid – TSYH 3145, Hydraulics Part 2, Flow Under Pressure – TSYH 3146, Math 12, Excel 1&2 (In-House), Access 1 (In-House), XP Advanced (In-House)

Our Vision:
Metro Vancouver embraces collaboration and innovation in providing sustainable regional services that contribute to a livable and resilient region and a healthy natural environment for current and future generations.

Please follow this link http://www.metrovancouver.org/about/careers/ to our Careers page where you can submit your application by January 27, 2020.

Organization: Metro Vancouver

Location: Burnaby, BC
Region: Lower Mainland
Professional Categories: Engineering,Sewer & Wastewater,Water Services
Posted: January 13, 2020, 11:13 am
Expires: January 27, 2020, 4:30 pm

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