Trainer - Quality Assurance Reviewers

Delta Police Department

Trainer - Quality Assurance Reviewers

About Us
The Delta Police Department, one of the most respected police departments in Canada and one of BC's Top 100 Employers of 2019, is based in the richly diverse community of Delta, BC. Our core values of Honour, Integrity, Courage and Trust are the basis of our leadership philosophy and drive our commitment to the community. Every employee and volunteer with Delta Police Department is expected to be a leader by living our core values in all that we do.


British Columbia [BC]

Trainer - Quality Assurance Reviewers

Information Services

Civilian Police Staff

Job Status
Regular Full Time

Posting Status
Accepting Applications

The Opportunity
We are seeking an individual with experience in the field of Quality Assurance, specifically in UCR coding in a Police Records Department. If you have a passion for training others, providing feedback, a keen eye for detail, and experience in the field, we want to hear from you!

Nature and Scope of Work
This is varied and moderately complex clerical work conducting on-the-job training of Quality Assurance Reviewers and participating in the work of same. The incumbent demonstrates work procedures, reviews policies, practices, procedures and methods related to the maintenance of police occurrence files and reports and provides instruction on UCR/OSR coding and other job requirements. The work requires considerable knowledge of applicable departmental functions, procedures, and policies and is performed under general supervision and work performance is reviewed by a superior in terms of conformance to established procedures, policies and maintenance of established standards.

Required Knowledge, Skills and Abilities
  • Considerable knowledge of the rules, regulations, policies and procedures applicable to maintenance of Police occurrence files and records.
  • Sound knowledge of methods, practices and procedures used in operating PIRS and PRIME data systems terminals; and of the UCR code system applicable to the Criminal Code of Canada and other applicable Federal and Provincial Statutes enforced by the Delta Police.
  • Sound knowledge of modern office practices and procedures.
  • Sound knowledge of the Criminal Code of Canada and other applicable Federal and Provincial statutes enforced by the Delta Police.
  • Ability to conduct on-the-job training of Quality Assurance Reviewers and prepare evaluation reports of same.
  • Ability to ensure that departmental occurrence files and records are maintained in accordance with established rules, regulations, policies and procedures; and to notify investigating member when file is deficient or to make corrections as required.
  • Ability to operate PRIME and PIRS computer equipment, perform related clerical work and complete and check accuracy of CPIC entries as required.
  • Ability to prepare, process and maintain a variety of files, records and reports; and to provide a variety of internal and external contacts with factual file content information in accordance with departmental policy.
  • Ability to work with minimal supervision and exercise initiative.
  • Skill in the operation of equipment used in the work.

Desirable Training & Experience
Completion of Grade 12 including or supplemented by courses related to the work and considerable related experience in a Police Department; OR an equivalent combination of training and experience.

Security Clearance
Every employee with Delta Police Department is expected to uphold our Core Values. An enhanced security clearance (which involves several stages) will be part of the selection process. The clearance must be maintained throughout employment.

Hours of Work
0800 - 1600 hrs. Monday to Friday

Pay Rates
$29.12 - $34.27 per hour

Posting Closing Date


Organization: Delta Police Department

Location: Delta, BC
Region: Lower Mainland
Professional Categories: Police Services,Office Administration,Records & Information Management
Posted: January 9, 2020, 7:58 am
Expires: January 22, 2020, 4:30 pm

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