Clerk - Traffic

City of Burnaby

Clerk - Traffic

Competition No.: 2019-CT
Duration: Auxiliary / On Call
Salary: $25.31 + 12% in lieu of benefits
Last Updated: 11/29/19 9:09 AM


The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community.  With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team.  People like you!

Our Traffic Bylaws division is looking for a Clerk to perform clerical work of some variety and complexity involving responding to enquiries regarding traffic violation notices and taking and dispatching traffic violation complaints. Along with reviewing violation notices for completeness and accuracy, verifying claims of erroneous charges and performing a variety of related clerical tasks, duties include maintaining and updating a variety of files and records related to the work; searching files to obtain and verify information; composing routine correspondence and compiling statistics as required; typing a variety of materials related to the work and performing other related work as required.  As this position deals with members of the public who may at times be unhappy and agitated, the incumbent must be calm under pressure and consistently demonstrate excellent communication skills and provide exceptional customer service in difficult situations.

Qualifications include completion of Grade 12, including or supplemented by commercial courses plus sound related experience, or an equivalent combination of education, training and experience.  Considerable knowledge of applicable policies, procedures, by-laws, rules and regulations as they relate to the work performed. Sound knowledge of modern office methods and procedures, strong spelling, arithmetic and punctuation; and knowledge of the violation ticket system. Ability to deal courteously and effectively with the public, staff and external agencies in providing information and explaining procedures, by-laws, rules and regulations related to the work performed; to make decisions in accordance with applicable rules, policies and procedures and to perform assigned duties with minimal supervision; to maintain files and records related to the work; and to compose routine correspondence. 

Operational hours for this position will be Wednesday to Friday (9:30am - 6:00pm) and Saturday to Sunday (8:00am - 4:30pm).

The closing date for this competition has been extended to Monday, December 9, 2019.

New applications are welcome!
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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Organization: City of Burnaby

Location: Burnaby, BC
Region: Lower Mainland
Professional Categories: Office Administration,Customer Services,Traffic Services
Posted: December 2, 2019, 8:17 am
Expires: December 9, 2019, 11:59 pm

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