Claims Specialist

City of Vancouver


Claims Specialist - REPOST

Requisition ID: 14840 

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
This position involves the investigation and management of all third party liability claims initiated against the City.
Specific Duties & Responsibilities
The successful candidate will conduct investigations into claims, analyze the City’s legal liability and quantum of damages and prepare comprehensive evaluative reports.
Conducting an investigation into a claim may include:
Scene inspections, photographs, scale diagrams, witness and other statements, record searches, interviews, quantifying damages (property and bodily injury), negotiating settlements, evaluating legal liability, reviewing and analyzing legal precedent, legislative protections or agreements/contracts.
Grade 12; Preferably a Chartered Insurance Professional (C.I.P.) designation, or successful completion of a substantive number of courses toward this designation; Canadian Risk Management (CRM) designation preferable or working towards completion.
Considerable industry knowledge combined with practical experience in the principles, practices and procedures used in claims investigation and management. Ideally a minimum of five (5) years practical and relevant experience, or a combination of successful completion of a substantive number of courses combined with relevant work experience. Demonstrated ability to work independently with minimal supervision.
Success in this position requires excellent verbal, written and negotiating skills and the ability to establish and maintain effective working relationships with a variety of internal and external contacts including claimants and their representatives. Strong analytical and organizational skills, attention to detail and ability to prioritize work. Proficiency in Microsoft Word, Access, Excel, Outlook, internet usage, and digital cameras. Local area travel is a requirement of this position.
A valid B.C. driver’s license is required. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities. Transportation arrangements must meet the operational requirements of the department.
Business Unit/Department: Finance, Risk & Business Plan (1150) 
Affiliation: CUPE 15 Non Pks 
Employment Type: Temporary Full Time 
Position Start Date: December 2019 
Position End Date: September 2020 
Salary Information: Pay Grade GR-026: $39.56 to $46.75 per hour
Application Close: December 6, 2019

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities. We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

Apply here

Organization: City of Vancouver

Location: Vancouver, BC
Region: Lower Mainland
Professional Categories: Risk Management/Insurance
Posted: November 27, 2019, 1:50 pm
Expires: December 6, 2019, 11:59 pm

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