Supervisor Inspection Branch

City of Vancouver


Supervisor Inspection Branch

Requisition ID: 14136 

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose & Function
Co-Supervising a large group of Property Use Inspectors and overseeing the day to day operation of the Property Use Branch, which enforces a number of City By-laws related to the use and maintenance of buildings and properties.
Specific Duties & Responsibilities
  • Provides day-to-day technical guidance and training to the Property Use Inspectors;
  • Responsibilities include assisting Property Use Inspectors with complex inspections and problems, accompanying them on difficult inspections as required, and overseeing large scale clean-ups of properties;
  • Reviews daily inspection reports and provides advice/guidance to inspectors on the interpretation of by-laws;
  • Reviews/assigns case files to the appropriate inspector, or refers to other City departments when necessary;
  • Responsible for engaging in a considerable amount of interaction and dispute resolution over the phone and in person with concerned property/business owners, contractors, tenants, design professionals, neighbours, other City departments (including Legal) and other interested parties to discuss enforcement issues, methods, and procedures;
  • Assists PUI inspectors in applying investigative steps in various case files for proper completion;
  • Applies and exercises organizational and political sensitivities in engaging interdepartmental collaborative work;
  • Able to lead the staff in understanding and meeting departmental and organizational priorities in a timely manner;
  • Able to understand and apply the principle of by-law enforcement discretion as needed and as directed;
  • Exercises the ability to coach staff in interpreting bylaw applications in situations where direct application of the law is not as clear;
  • Address non-disciplinary breaches of staff conduct /any disregard of Branch policy through performance coaching and documentation and /or escalates as appropriate to the manager;
  • Identifies, develops and implements training for individuals and groups as well as develops training plans for new employees;
  • Assists the manager in the yearly performance reviews of staff;
  • Assists the manager in conducting an on-going review of existing methods of seeking compliance with a view to develop workable and realistic solutions;
  • Participates in the recruitment of Property Use Inspectors, covers for the Manager during absences, and  assist in providing leadership to the Property Use Inspections Branch;
  • Responsible for monitoring employee attendance as outlined in the City's Attendance Management Program;
  • Performs other related duties as required.

Education and Experience:
  • Completion of Grade 12, preferably supplemented by completion of an apprenticeship or diploma program in Building Technology at a recognized educational institute or a combination of related Education and work experience.
  • Consideration may be given to candidates who have completed courses in the House Inspection Program at BCIT, the By-law enforcement & Investigative skills courses at the Justice Institute of BC or an equivalent combination.
  • Considerable experience in field inspection as a Property Use Inspector or in other related inspectional areas along with demonstrated technical experience.
  • Thorough knowledge of the applicable sections of the Zoning and Development, Sign, Untidy Premises, Standards of Maintenance, License, Noise Control, Health and related bylaws.
  • Considerable knowledge of methods, avenues and procedures available for bylaw enforcement and related court procedures.
  • Demonstrated ability to work as part of a team and provide leadership and direction to staff as required.
  • Demonstrated supervisory experience along with some knowledge of supervisory methods and procedures.

 Knowledge, Skills and Abilities:
  • Ability to interpret and enforce by-laws and convey information to the public effectively with impartiality and good judgement, either in person or over the telephone.
  • Demonstrated ability to deal tactfully and fairly with difficult people in a firm and fair manner. Demonstrated ability to communicate effectively orally and in writing.
  • Possess high degree of organizational and political sensitivity in work applications.
  • Must be able to work collaboratively and resourcefully in an interdepartmental work environment
  • Must be highly organized and possess excellent time management skills.
  • Must be able to perform in a high standard in a deadline oriented work environment
  • Ability to coach inspectors and assist them with carrying out their duties.
  • Ability to work on the following software is an asset: Windows Explorer, Domino, Amanda, Posse, MS Excel, MS Word, MS Outlook and/or main frame (ie. Prism).
  • Ability to speak a second language and knowledge of different cultures would be an asset.
  • Transportation arrangements must meet operational requirements of the Department.
  • Shifts can range from Monday to Saturday, hours vary based on operational requirements.

Driver’s License and Record Checks
  • A current and valid Class 5 BC Driver’s License or higher and a Satisfactory driving record is required.
  • A vulnerable sector Police Record Check is a requirement of this position.  A clearance requires the absence of any criminal charges or convictions related to this position.

Business Unit/Department: Development Services, Building & Licencing (1250) 
Affiliation: CUPE 15 Non Pks 
Employment Type: Regular Full Time 
Number of Positions: 2
Position Start Date: January, 2020 
Salary Information: Pay Grade GR-029: $44.83 to $53.01 per hour
Application Close: October 20, 2019

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities. 

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

Apply here

Organization: City of Vancouver
Location: Vancouver, BC
Region: Lower Mainland
Professional Category(s): Building Technology/Inspection, Bylaw Enforcement
Posted: October 11, 2019, 12:15 pm
Expires: October 20, 2019, 11:59 pm

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