Customer Service Representative

District of Saanich


Customer Service Representative

Auxiliary Relief Position

The District of Saanich is seeking an auxiliary relief Customer Service Representative to provide exceptional customer service. As Municipal Hall receptionist the successful candidate will be responsible for operating the switchboard, and providing information services to the general public and staff, in person and via email.  The successful candidate will perform a variety of clerical tasks including monitoring the District’s intranet and social media sites, maintaining the key sign out log with associated work alone procedures, and management of the corporate cell-phone contracts. This position acts as first contact for first-aid emergencies.

This is casual, on-call work with varying shifts providing relief for sick leave and vacation coverage of our regular part time Customer Service Representatives that work Monday to Friday, 8:30 a.m. – 12:45 p.m. and 12:30 p.m. – 4:30 p.m. 

Requirements include: Grade 12 or equivalent plus courses in office administration; six months experience operating a multi-line telephone system and providing customer reception services; experience managing a variety of corporate social media accounts and keyboarding  speed of 45 wpm. Candidates with an equivalent combination of education and experience may be considered.

This is a C.U.P.E. Local 2011 position with a wage of $28.74 per hour plus 13% in lieu of benefits.  Job description and competition information can be found at  Please apply by 11:45 p.m. on WEDNESDAY, OCTOBER 23, 2019 quoting competition 19214 to: Human Resources, District of Saanich, 770 Vernon Avenue, Victoria, BC, V8X 2W7 (Fax 250-475-5550) or Email As a component of the selection process, testing will be conducted.  While we thank all applicants for applying, only those under consideration will be contacted.

Organization: District of Saanich
Location: Saanich, BC
Region: South Vancouver Island
Professional Category(s): Office Administration, Customer Services
Posted: October 11, 2019, 9:53 am
Expires: October 23, 2019, 11:45 pm

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