Manager, Community Centre Operations - Carnegie Centre (Repost)

City of Vancouver


Manager, Community Centre Operations - Carnegie Centre (Repost)

Requisition ID: 13770 

The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose & Function
The Carnegie Community Centre (“the Centre”) provides social, cultural, educational and recreational programs to low income residents of the Downtown Eastside. Reporting to the Director, the Manager, Community Centre Operations operates at both a strategic and operational level to ensure the safe, welcoming and responsive operations of the Centre. The Manager integrates values based leadership and decision making into centre leadership; safety and security of the staff and building; oversight of a variety of programs; and maintenance of the physical plant. The Manager uses exceptional leadership in recruiting, hiring, and evaluating staff; managing performance and attendance including issuing discipline and terminations; and representing the employer in labour relations processes. 
Additionally, this position participates in establishing and implementing the strategic plan for the Centre, and assists the Carnegie Director with community development, centre programming, and service delivery. A priority is working with the Carnegie Community Centre Association to deliver programs and services.
The position requires considerable independent judgement and actions, and assumes acting responsibilities for the Director as needed.
Specific Duties & Responsibilities
  • Working with programming staff and the Carnegie Community Centre Association to establish and implement short and long-range program and service objectives to ensure the Centre’s programs remain responsive to emerging needs, and reinforce community connections.
  • Lead the Centre by modelling personal excellence and supporting staff to incorporate value based decision making and innovation into their work.
  • Strategically planning, managing, and evaluating to meet goals and ensure accountability.
  • Developing others by attracting, retaining, and recognizing staff and volunteers.
  • Ensuring the occupational health and safety of staff in the Centre, including compliance with the City of Vancouver and WorkSafeBC Occupational Health and Safety regulations.
  • Overseeing optimal facility management, including ongoing maintenance and planned improvement, and supporting capital planning requests. 
  • Responding to written and in-person community enquiries or complaints.

Minimum Position Requirements
Education and Experience:
  • University degree in the social sciences, recreation, planning or policy development, adult education or a related field.
  • Minimum of 5 – 10 years’ experience in the social services or recreation field, in progressively senior positions with a minimum of five years at a management level including experience managing a large staff team.
  • Experience in supervising or managing in a unionized setting; facility management; human resource management; financial management; program coordination; non-profit and charitable organization operations; working in an inner city environment with disadvantaged populations are requirements.

Knowledge, Skills and Abilities:
This position requires considerable knowledge of:
  • Issues and impacts of poverty, isolation, trauma, addiction, and/or colonialism on community members, preferably within the Downtown Eastside.
  • Occupational health and safety, violence prevention and de-escalation techniques and best practices.
  • Community development within and programming for disadvantaged and multicultural communities within a social service and/or recreation setting.
  • Administrative and employee relations practices, including coaching and mentoring skills, performance and attendance management, and corrective discipline and grievance processes.
  • Non-profit and charitable organization operations and legislation, including financial management processes.
  • Budget preparation and management techniques.

The successful candidate will demonstrate the following skills and abilities:
  • Ability to lead and manage employees in hiring, training, and managing performance in a unionized environment.
  • Ability to establish goals, manage competing priorities and be accountable for decisions and actions.
  • Ability to promote, oversee and coordinate community programming.
  • Ability to establish and maintain effective working relationships with a variety of internal and external stakeholders. 
  • Excellent leadership and team-building skills. 
  • Ability to respond to issues and inquiries in a respectful and positive manner, dealing with people compassionately and tactfully both in writing and verbally.
  • Ability to prepare excellent written, graphical and financial reports using MS Office and other platforms.

A valid B.C. driver's license is required. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities. Transportation arrangements must meet the operational requirements of the department.
A Police Record Check is a requirement of this position. A Clearance requires the absence of any criminal charges or convictions related to this position.
Business Unit/Department: Arts, Culture and Community Services (1200) 
Affiliation: Exempt 
Employment Type: Regular Full Time 
Position Start Date: October 2019
Application Close: September 22, 2019

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

Apply here

Organization: City of Vancouver
Location: Vancouver, BC
Region: Lower Mainland
Professional Category(s): Facilities Management/Development, Program Management/Services
Posted: September 13, 2019, 1:50 pm
Expires: September 22, 2019, 11:59 pm

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