User Support Technician I

District of Mission

Mission is located in the lower mainland of BC, and is nestled on the southern coastal mountain slopes overlooking the lush Fraser River Valley. Mission is a rapidly growing and dynamic community of approximately 38,000 residents, located 15 minutes north of the US border and 70 kilometers east of Vancouver. Although Mission is part of a broader metropolitan area, it still maintains its distinct and welcoming small town flavor.
 
If...working for a growing community and making a difference...
working for a progressive employer in the beautiful Fraser Valley...
working with an exceptional team, appeals to you...
You may be the person we are seeking.


User Support Technician I


The District of Mission’s Information Services Division is seeking an analytical problem solver with excellent communication and troubleshooting skills to join our multi-disciplinary team as a full-time User Support Technician I.

You will perform a variety of technical and operational tasks in the provision of computer support and problem resolution services. You will be responsible for investigating and resolving software and hardware incidents; referring major and unresolved problems to appropriate senior technical staff; performing a variety of system administration tasks; assisting in the evaluation of hardware and software and installing and configuring same; and providing basic staff training.

The ideal candidate will have completed a one-year certificate program in computer technology or a related discipline at a technical institute or community college and have a minimum of 1-year related experience in a similar computer system support environment. You must have sound knowledge of Information Technology Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL) framework. The ability to obtain and maintain RCMP Reliability/Security Clearance – Level II (Secret) is mandatory.

The 2019 hourly rate for this full-time CUPE position is $32.22 plus an excellent benefit package upon completion of probation. We also offer a 9-day fortnight schedule (extended hours for nine days and one day off every two weeks).

If this position is for you, please apply online via the Careers page on our website www.mission.ca/careers (Job ID 2019-20) by Monday, July 22, 2019.

We thank all interested candidates however, only those selected for an interview will be contacted.
THE FUTURE - OUR MISSION

Organization: District of Mission
Location: Mission, BC
Region: Lower Mainland
Professional Category(s): Information Technology
Posted: June 27, 2019, 11:56 am
Expires: July 22, 2019, 4:30 pm

Want new jobs like this sent to you?

Advanced Search

Show Advanced Search

Useful Links

Back to Top

About Us

We work tirelessly to promote local government career opportunities.

Tools & Resources

Canada's #1 Local Government job posting website.

Postings by Email

Receive email alerts, or sign up for our weekly e-bulletin.