Manager, Digital Services

City of Vancouver


Manager, Digital Services

Requisition ID: 13304

Company: Vancouver Public Library
Worksite: Digital Services

Vancouver Public Library (VPL) is seeking a dynamic, strategic, and creative leader to join its management team. Reporting to the Director, Collections & Technology, you oversee the library’s website and digital collections and the delivery of services via the web, as well as the planning and evaluation activities related to these areas, and are responsible for managing the Digital Services department of 15 FTE staff. You will play a leadership role in the library as part of the management team, planning and delivering library services and contributing to and delivering the library’s digital strategy.

You will engage patrons, non-library users, stakeholders and employees, proactively seeking input to inform decision-making; initiate and develop relationships with internal and external stakeholders; work strategically to anticipate issues; manage cost and risk; identify and leverage opportunities; and monitor external trends.

In collaboration with other managers, you will coordinate system-wide delivery of digital services, planning and overseeing public facing websites and web services, as well as ensuring that the public are supported in their use of electronic resources, ebooks and library web-based services. You will oversee the selection, licensing, management and discovery of the library’s digital collections including ebooks and over sixty electronic resources.

As a member of the VPL management team, you will act as a resource to library staff on issues related to library web services and electronic resources, including online engagement and emerging uses of technology for delivering library service. You will implement the Library’s strategic priorities and contribute to the development and advancement of system-wide initiatives and goals, as well as workforce planning and labour relations activities.

This position requires outstanding collaboration and communication skills, thorough knowledge of current trends and industry best practices in the use of technology in library public service, collegial decision-making and interest-based problem-solving skills, flexibility, strategic thinking, and the ability to manage multiple and competing priorities. Excellent leadership and project management skills and a demonstrated ability to develop positive working relationships and thrive in a cooperative environment are vital to this position.

VPL is the third-largest library system in Canada and offers exceptional collections, services and technology at 22 branch libraries and a superb virtual library with over 5 million web visitors per year. If you would like to join an accomplished management team and make a meaningful contribution to one of Canada’s most beautiful and vibrant cities, we would like to hear from you. Often cited as one of the best places in the world to live, Vancouver is a dynamic and diverse city with a population of 600,000 in a metropolitan region of two million. Vancouver’s citizens are ethnically and socioeconomically diverse and this contributes to the city’s unique character.

Qualifications for this position include an MLS/MLIS degree from an accredited post-secondary institution and a minimum of 5 years of recent relevant experience, including at least three years in supervisory and management positions. The successful candidate will have the ability to be innovative and flexible in a rapidly changing library environment and be able to assist staff to participate in and be open to change. A proven record of achieving strategic outcomes in a timely manner, a demonstrated level of professionalism and confidentiality with strong ethics, and a strong commitment to public service will be required.

Vancouver Public Library offers a competitive and comprehensive salary and benefits package. This position is excluded from the bargaining unit.

Closing date: Resume review will begin May 1st. The posting will remain open until the position is filled.
Employment Type: Regular Full Time
While the Library thanks you in advance, only those candidates being considered will be contacted.

We thank all applicants for their interest. The applicant must be prepared to work at any location in the system. A Police Record Check is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act. Vancouver Public Library is committed to Employment Equity and encourages applications from women, persons with disabilities, visible minorities, Indigenous Peoples, people of all sexual orientations and genders, and others who may contribute to further diversifying the Library

Apply here

Organization: City of Vancouver
Location: Vancouver, BC
Region: Lower Mainland
Professional Category(s): Digital Services
Posted: May 17, 2019, 2:50 pm
Expires: June 16, 2019, 11:59 pm

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