Land, Taxes and Utilities Clerk

District of West Vancouver

Land, Taxes and Utilities Clerk

Permanent Full-Time

The West Vancouver Finance Department has an immediate opening for a permanent full-time Land, Taxes and Utilities Clerk.  

We are seeking a high-energy, customer service oriented individual with the experience, knowledge and capability to independently assist in the day-to-day processing of land, tax and utility collections as well as other functions. This position will be responsible for:

  • Organizing and maintaining the accuracy and integrity of corporate records for land, tax and utility services;
  • Training and providing day-to-day support to customer service staff and assisting with more complex tasks;
  • Identifying gaps in business applications and suggesting improvements;
  • Liaising with staff to ensure land and contact records comply with District policies, bylaws and other legislative requirements;
  • Providing detailed information and assistance to the public on a variety of routine and complex matters related to land, utilities and taxes;
  • Acting as the primary contact for supervisors when issues or anomalies in land records arise;
  • Providing customer service and assistance, processing counter inquiries relative to customer billings, customer accounts, property taxes, tax deferment and homeowner grants.
  • Dealing effectively with the public with an emphasis on customer service
  • Performing other related duties as required.

The successful candidate will also possess excellent written and oral communication skills, adeptness with numbers; the ability to make independent decisions in accordance with departmental rules, regulations, policies and procedures; considerable knowledge of Tempest and an ability to work with data; experience in collections and cashiering, performing clerical work in a finance department, or an equivalent combination of training and experience. This position deals with a high volume of transactions in a fast-paced environment and as such requires a highly organized individual who can perform well under pressure. The candidate will be required to multi-task and prioritize duties on a daily basis. Property tax and metered utilities experience in a municipal setting would be considered an asset.

The successful candidate is required to provide a current Police Information Check.

This posting does not list all the duties of the position, nor does it fully detail the required skills, knowledge and abilities, licences and certificates required of candidates.

Position Status:
WVMEA (Union) – Permanent, Full-time

Hours of Work:
35 hours per week (hours and days of work may vary)

Rate of Pay:
$27.43 to $32.26 per hour 

Closing Date:
11:59 p.m., Friday, May 24, 2019

To Apply:
Please visit the District of West Vancouver’s Career Portal at to apply for this position. Please note that all candidates must apply via the Career Portal; we do not accept resumes via email or hard copy.

 We want to thank all applicants, however only those chosen for an interview will be contacted.

Organization: District of West Vancouver
Location: West Vancouver, BC
Region: Lower Mainland
Professional Category(s): Financial Administration
Posted: May 10, 2019, 3:31 pm
Expires: May 24, 2019, 11:59 pm

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