Claims and Risk Specialist

City of Burnaby

Claims and Risk Specialist

Competition No.: 2018-195
Duration: Regular Full Time
Salary: . + Competitive Benefits
Last Updated: 4/5/19 9:00 AM

As the third largest City in British Columbia, the City of Burnaby is committed to creating and sustaining the best quality of life for our entire community. As a City, we provide facilities and services that support a safe, connected, inclusive, healthy and dynamic community. With this in mind, comes great responsibility – we seek likeminded individuals who are passionate about the community, work with integrity and respect, and are innovative when it comes to the work and services Burnaby provides to our citizens.

Reporting to the Manager, Risk, Insurance and Claims, this specialized role is responsible for the administration of claims, insurance and support to the risk management program. The Claims and Risk Specialist acts in an advisory capacity to management and staff and may assign work to provide direction to staff. The incumbent receives and administers third party claims and other incident and loss reports, conducts investigations, collects and preserves evidence; assesses insurance coverages, assesses damages and provides input regarding liability; may assign claims to external resource for investigation and response. Recommends, negotiates and processes the settlement of third party claims; communicates with staff and third party claimants; prepares and obtains a Final Release of Claims; establishes loss reserves. Places and renews all required insurance; monitors and gathers competitive information on commercial insurance market; prepares, monitors and controls the insurance budget; estimates city assets and prepares estimates of values; liaises with insurance brokers. Reviews contract language and recommends insurance requirements for contracts; reviews insurance documents to confirm and ensure compliance with City requirements; communicates with staff, contractors and insurance professionals. Identifies and evaluates the risk exposure of City operations, services and programs; conducts inspections and risk audits of City facilities; develops and proposes strategies and procedures to avoid, reduce or transfer the City’s risk. Programs and administers staff access to the City Hall complex; provides orientation and explains procedures; ensures the continuing operation and functionality of a variety of security systems; reviews, investigates and processes alarm reports and related invoices; follows-up on alarms; manages, controls and monitors the related maintenance budget. Establishes and maintains effective working relationships with staff and external contacts such as insurance brokers, adjusters, underwriters, the public, engineers, architects, project managers, contractors, suppliers and lawyers; provides advice, direction and guidance to staff and management. Represents the City at settlement conferences, mediations and small claims proceedings; acts as a witness on behalf of the City regarding legal action on claims; provides assistance to counsel in preparing evidence. Administers the development and expanded use of the Risk Management Information System (RMIS); designs reports to extract data; analyzes and provides data to internal and external contacts. Prepares and maintains a variety of reports, records and correspondence, and performs related work as required.

Qualifications include a degree in a related discipline and 5 years of related experience, plus certification as a risk management and/or insurance professional or an equivalent combination of education, training and experience. This role requires thorough knowledge of: principles and practices of risk management; insurance policies, coverage evaluation and limit assessment; liability determination, claims management and adjusting procedures; insurance market conditions, price trends, business conditions and statutory regulations affecting insurance. The role also requires the ability to: administer the City’s insurance programs, claims management and insurance requirements; conduct investigations and negotiate third party claim settlements; identify areas of potential risk, perform inspections and develop and propose strategies and procedures to mitigate risks; establish and maintain effective working relationships with staff and external contacts. The role also requires skill in the use of software applications. Driver’s License for the Province of British Columbia is required.

This job posting will remain open until the position is filled, first preference will be given to applicants who apply by April 26, 2019.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.

If you would like to include a cover letter along with your application, please ensure to include it in the text area for a cover letter section of the application.

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Organization: City of Burnaby
Location: Burnaby, BC
Region: Lower Mainland
Professional Category(s): Risk Management/Insurance
Posted: April 5, 2019, 3:41 pm
Expires: April 26, 2019, 4:45 pm

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